MELCloud

Mitsubishi Electric Europe B.V.

About this app

"MELCloud™: Control Your Comfort, Anytime, Anywhere

MELCloud™ is a cloud-based control for Mitsubishi Electric Air Conditioning and Heating products. Whether you’re at home or on the go, MELCloud™ provides seamless access and control of your home comfort products from your mobile phone and tablet.

Key Features:
- Live Controls: Adjust your air conditioning, heating, or ventilation systems in real-time.
- Voice Assistant Integration: Hands-Free Control for Ultimate Convenience
- Energy Monitoring: Track and optimize your energy usage.
- Flexible Scheduling: Set up weekly settings to fit your lifestyle.
- Guest Access: Secure and convenient control for family members or visitors
- Scenes: Create and activate custom scenes for different activities.
- Multi-Device Support: Control multiple Mitsubishi Electric systems from a single app.
- Multi-Homes Support: Seamless control across multiple properties

Compatibility:
MELCloud™ supports the latest mobile devices and is optimized for web, mobile and tablet screens. The MELCloud™ App is compatible with the following Mitsubishi Electric official Wi-Fi Interfaces: PAC-WF010-E, MAC-557IF-E, MAC-567IF-E, MAC-577IF-E, MAC-587IF-E. These Interfaces should only be installed by a qualified installer.

Why MELCloud™?
- Convenience: Control your home environment effortlessly, whether you’re relaxing on the sofa or away from home.
- Efficiency: Optimize your energy usage with precise control and scheduling.
- Peace of Mind: Stay connected and informed about your system’s performance and any potential issues.

Troubleshooting:
In case you need further assistance, please head to www.melcloud.com and select the support section or contact your local Mitsubishi Electric office."

Ratings and reviews

Feature request: Please add a notification for when wireless thermostats lose connection with the wireless receiver. Please add this either in-app, via email or selectable. Even better than that would be if the wireless thermostat connection status could be logged over time similar to the way Wi-Fi signal is. This is a frequent but intermittent problem with our system (wireless thermostats losing connection with the wireless receiver). I'd be very happy to help beta testing this new feature.

The reports for my Ecodan are useful and it's handy to be able to change the flow temp and hot water temp. But the most obvious improvements required are the ability to set the hot water schedule (or at least turn it on and off remotely), ideally also to be able to configure the compensation curve remotely. These should be fairly easy to add in, one would think. Also it frustrates me that in the reports the flow temp and tank temp are both the same blue, please change the colour of one of them!

Possibly the worst app on my phone. Crashes, hangs, fails to connect to the units. It's so totally unreliable that I can only use it when I am home watching the units on the wall to see whether they respond. Clearing cache and forcing stop are the only ways to get it working again when it fails. Truly awful.

What’s new

Minor improvements and updates