1.2
4.71K reviews
500K+
Downloads
Content rating
Everyone
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About this app

"MELCloud™: Control Your Comfort, Anytime, Anywhere

MELCloud™ is a cloud-based control for Mitsubishi Electric Air Conditioning and Heating products. Whether you’re at home or on the go, MELCloud™ provides seamless access and control of your home comfort products from your mobile phone and tablet.

Key Features:
- Live Controls: Adjust your air conditioning, heating, or ventilation systems in real-time.
- Voice Assistant Integration: Hands-Free Control for Ultimate Convenience
- Energy Monitoring: Track and optimize your energy usage.
- Flexible Scheduling: Set up weekly settings to fit your lifestyle.
- Guest Access: Secure and convenient control for family members or visitors
- Scenes: Create and activate custom scenes for different activities.
- Multi-Device Support: Control multiple Mitsubishi Electric systems from a single app.
- Multi-Homes Support: Seamless control across multiple properties

Compatibility:
MELCloud™ supports the latest mobile devices and is optimized for web, mobile and tablet screens. The MELCloud™ App is compatible with the following Mitsubishi Electric official Wi-Fi Interfaces: PAC-WF010-E, MAC-557IF-E, MAC-567IF-E, MAC-577IF-E, MAC-587IF-E. These Interfaces should only be installed by a qualified installer.

Why MELCloud™?
- Convenience: Control your home environment effortlessly, whether you’re relaxing on the sofa or away from home.
- Efficiency: Optimize your energy usage with precise control and scheduling.
- Peace of Mind: Stay connected and informed about your system’s performance and any potential issues.

Troubleshooting:
In case you need further assistance, please head to www.melcloud.com and select the support section or contact your local Mitsubishi Electric office."
Updated on
19 May 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Photos and videos and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.2
4.55K reviews
John Gilmartin
19 March 2025
Feature request: Please add a notification for when wireless thermostats lose connection with the wireless receiver. Please add this either in-app, via email or selectable. Even better than that would be if the wireless thermostat connection status could be logged over time similar to the way Wi-Fi signal is. This is a frequent but intermittent problem with our system (wireless thermostats losing connection with the wireless receiver). I'd be very happy to help beta testing this new feature.
Henrik WH
27 June 2025
The low rating of this app is in part unfair. For me at least, it can be used to control the AC with only a few seconds delay (since its over the cloud), and I can control the AC remotely, as well as setting a schedule (e.g. always off at 17:00). Always works. However, its below expectations for an expensive machine from a large company. Definitely has potential for improvement.
Andrea Gulberti
3 July 2025
The energy reports don't work, somehow they don't always group by function type (heating, cooling, etc) correctly. The UI is terrible, I can control only a subset of the total features, and the integration with Google home is even worse. Daikin is way ahead (I got that as well)

What's new

Minor improvements and updates

App support

Phone number
+441707276100
About the developer
MITSUBISHI ELECTRIC EUROPE B.V.
laurent.widloecher@meuk.mee.com
Travellers Lane HATFIELD AL10 8XB United Kingdom
+44 7867 133234

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