
A Google user
- Flag inappropriate
- Show review history
Overall a good app. However, there is one really annoying issue with the push notifications: When you buy an month abo in the app, you get the option to be notified before it expires. But this means you get a notification two weeks before, one week before and on the last valid day. Even if you buy the next month abo when you get the first notification, you still get the other ones. What's even worse is that I keep getting these notifications every week even though my abo expired two months ago!
ZVV Zürcher Verkehrsverbund
May 13, 2019
Thank you for your feedback. Do you mean the push notifications of the app or the SwissPass notifications via SMS or e-mail? Best regards, your ZVV

A Google user
- Flag inappropriate
- Show review history
Before: 5 stars, now 3. The last update turned out to be bad for me as an everyday user. Before the interface has shown both your active tickets and gave you the possibility to buy new tickets. Now you have a kind of home, on which you have a "Store" and "Tickets". I always chose the wrong thing. I mostly buy Kurzstrecke-Tickets, as for my case they're the cheapest option. At the end of the day I always open the app to a screen that says "You have no tickets!". Well, I know! That's why I'm opening the app! Then I must close this screen, open the "Shop" (although I always click "Tickets" first, and must go back), then buy the ticket. Compare that with "Open the app" -> "Buy Ticket" workflow that I had before, and that's a clear step in the wrong direction. I wish the developer would give more weight to UX, as these last changes seem to be driven by business requirements and not by the user.
3 people found this review helpful
ZVV Zürcher Verkehrsverbund
January 8, 2019
Thank you for your feedback. The app was functionally expanded with the SwissPass integration and now also covers the needs of holders of annual tickets / monthly passes. For this reason, an integrated start screen was created. The link on the empty "Tickets" screend leads you directly to the shop. Best regards, your Zürcher Verkehrsverbund

Alan Haenni
- Flag inappropriate
- Show review history
UPDATE (Jan 1, 2023): Worked well for years, BUT for the past month it crashes and hangs. This morning I had a system notice that it's clogging up the system, and I was not able to stop the app, so had to restart the phone.......ORIGINAL review: Works for my basic purchases. A bit tricky trying to get none standard things like zone extensions.
2 people found this review helpful
ZVV Zürcher Verkehrsverbund
July 10, 2019
Vielen Dank für Ihr Feedback! Wir können Ihren Hinweis nachvollziehen. Sobald Ihr Anschlussticket in den Favoriten ist, können Sie dieses von dort auch aus mit zwei Klicks kaufen. :-) Beste Grüsse, Ihr Zürcher Verkehrsverbund