ZVV-Tickets

ZVV Zürcher Verkehrsverbund

About this app

ABO ON SWISSPASS

Buy or renew your personal ZVV / Z-Pass subscription directly in the app. All you need is an existing SwissPass and you can reference your personal subscription directly to the SwissPass via the app. When you log in, the subscription can be displayed directly in the app using 'SwissPass Mobile' during a check.


TICKETS AND MULTICARDS

Redeem or validate your ZVV / Z-Pass tickets and multi-tickets as well as tickets for national transport (for travel throughout Switzerland) - fast, flexible and exactly when you need it: just before boarding. Your ticket is valid from the time of purchase / validation and will be displayed immediately in the app.
The tickets are personalized. Each traveler must be recorded only once. As main users, you have the option of entering your SwissPass (or Half-Fare Card). During a check then only the e-ticket must be presented. Tickets, e.g. could not be demonstrated due to empty battery, can be checked later for a processing fee.


CHECK-IN TICKET IN MARKET TEST

With the check-in ticket, buying a ticket in the ZVV ticket app is even easier: With the new function, you only have to check in before your trip and check it out again after the trip - done! The app then calculates automatically per day the correct price for all trips made and also takes into account your existing ZVV subscription. The new function is nationwide, but not yet suitable for fellow passengers.

Ratings and reviews

Overall a good app. However, there is one really annoying issue with the push notifications: When you buy an month abo in the app, you get the option to be notified before it expires. But this means you get a notification two weeks before, one week before and on the last valid day. Even if you buy the next month abo when you get the first notification, you still get the other ones. What's even worse is that I keep getting these notifications every week even though my abo expired two months ago!

Before: 5 stars, now 3. The last update turned out to be bad for me as an everyday user. Before the interface has shown both your active tickets and gave you the possibility to buy new tickets. Now you have a kind of home, on which you have a "Store" and "Tickets". I always chose the wrong thing. I mostly buy Kurzstrecke-Tickets, as for my case they're the cheapest option. At the end of the day I always open the app to a screen that says "You have no tickets!". Well, I know! That's why I'm opening the app! Then I must close this screen, open the "Shop" (although I always click "Tickets" first, and must go back), then buy the ticket. Compare that with "Open the app" -> "Buy Ticket" workflow that I had before, and that's a clear step in the wrong direction. I wish the developer would give more weight to UX, as these last changes seem to be driven by business requirements and not by the user.

UPDATE (Jan 1, 2023): Worked well for years, BUT for the past month it crashes and hangs. This morning I had a system notice that it's clogging up the system, and I was not able to stop the app, so had to restart the phone.......ORIGINAL review: Works for my basic purchases. A bit tricky trying to get none standard things like zone extensions.

What's new

Verschiedene Bug-fixes und Optimierungen