L'Appli SG

Société Générale

Contains ads

About this app

The SG App: it's my bank on my mobile!

Designed with you and to bring you the best experience: yours!

Your accounts, transfer, card, insurance, savings: everything is there... in complete security.

With my SG App, it's:

Access to the essentials in 1 click:
- View the status of my favorite account
- Access your real-time notifications
- Ask a question to Sobot - your personal assistant available 24 hours a day

From my secure space:
- Customize my home with widgets
- Receive in real time and personalize my smart notifications
- Manage your card space in real time: Manage withdrawal and payment limits, lock/unlock, CB opposition, ...
- Categorize my expenses in budget management
- In each situation, its money transfer: Make / Follow your transfers (punctual, instant, deferred, permanent, payments on my PEL and international transfers in more than 30 currencies)
- Send money quickly to my friends with their mobile number. No need to know their IBAN anymore with “Paylib between Friends”
- Pay for my purchases on the internet with my mobile, without taking out my bank card with “Paylib online”
- Add new beneficiary accounts
- A responsive App, 24 hours a day with Sobot, your personal assistant
- With the 15’ of Experts, our experts answer your questions on video

In The SG App, you also have:

SAVINGS, LOANS AND INSURANCE
Find your savings, your loans and your insurance contracts in dedicated sections and discover the offers we have selected for you. Would you like to open a savings account, take out a loan or insurance? Get a free callback from an adviser to get more information and subscribe online or make an appointment directly in a branch from the SG App!

SECURE TRANSACTIONS
Security is our priority, which is why we have developed the Security Pass which reinforces the security of your transactions and simplifies the validation of certain operations, such as adding a beneficiary or international transfers.

ASSISTANCE IN ALL CIRCUMSTANCES
Our teams support you by all means, whatever your preference (e-mail, telephone or branch) or directly with the Secure Messaging system which allows you to exchange e-mails with your Advisor directly from the App. You can also make an appointment with an agency advisor from The App. For technical assistance, contact us at: [e-mail].

Do not hesitate to send us your suggestions and ideas for improvement from the “Contact - Give my opinion” section of the application.

Ratings and reviews

It's fine if you just need to check your balance or make simple transactions. Other services are buggy, broken or just absent. For example, I was trying to upload documents for an insurance claim, the upload crashed every time, I had to go to the desktop website to finish (the app is so half-baked that on the information cases there's still placeholder text in Latin). This is why e-banks, with their better developed apps, are displacing traditional banks left and right...

"Pass Sécurité" is a joke, unreliable, it stops working out of nowhere. As some important actions depend on it, you can't make things like transfers, add new "beneficiare" account, etc. Besides the "OUR" ("Frais à votre charge") does no work. After you set it, the application will modify it to "SHARE", automatically ignoring whatever you chose in the form. Would be nice to have it fixed otherwise (at least for me) it is useless for international transfer.

[UPDATE] The app continues to function well, but I'm getting a bit tired of closing the same ads at the top of the app every time I open it. Please. Stop the repetitive ads for exactly the same product. If I close it without going in, I'm not interested. If I want insurance, I'll do a search including on the SG web site. I promise!

What’s new

Nous améliorons votre application SG en continu pour mieux répondre à vos besoins. Cette nouvelle version apporte :
• Performance améliorée : l’appli est plus rapide et plus stable.
• Correction de bugs : meilleure expérience utilisateur assurée.
Nous restons à votre écoute, merci d’utiliser l’appli SG !