Two things: first, Mobicip does not actually monitor a chromebook, it monitors the Web browser, which means it does not monitor apps on a flipbook, for example. Second, emailing customer support is not a 24 hour hear-back process. I'm going on 36 hours now and no reply. I don't expect to get my money back, but maybe if others read this, they will learn to do careful research. It is interesting what their website doesn't tell you about how their software works.
The only thing that started getting monitored was my (the parent) activity. I followed the directions carefully for monitoring and limiting chrome book activity multiple times and yet my 5 year old still inadvertently ended up on inappropriate sites. Don't waste your money!!
App just spins and can't connect to the server. When it finally connects then it is very slow. Useless until this performance issue is fixed.
Useless Can't even register a device and there are no directions whatsoever to do so. Glad there was a free version so I didn't have to waste money.
Garbage software, garbage company Your software fails to launch, and it doesn't allow me to uninstall. You are no better than a virus! Your customer service is non existing, and your tech support is little more than a circle jerk of answerless excuses pasted on a forum. I will continue to spam your email and hound your answering machine until my issue has been resolved! The fact that you charge $40 a year for this type of subpar product, backed with this poor customer service is outrageous
Useless! Free version doesn't give you access to anything! A full (trial) should be made available if you want people to buy the full version.
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