3.4
16.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The SantanderSign app is used to release orders from online banking for Santander customers in Germany. Transactions made in online banking or with the mobile banking app are displayed in the SantanderSign app as a transaction to be released and can be released using fingerprints, facial recognition or by entering a personal password. Download the SantanderSign app and the mobile banking app onto your smartphone and be flexible in carrying out your banking transactions on the go. You need your online banking access data to activate it.

The double verification of your mobile banking transactions is for your own security and was considered to be absolutely necessary due to the PSD2 regulation (European Payment Services Directive) of September 2019. This directive is mandatory for banks in the EU.

NOTE: We recommend using Google Chrome as the browser to activate SantanderSign.
Updated on
Apr 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.4
16K reviews
Bitnam Park
June 2, 2025
Since the new update, Santander Sign is broken. Whenever I initiate login, transaction, it shoots something went wrong then does not react when I press pending items. It literally prevents me from using the bank account. I can't even contact the customer center for this. Seriously wasting my time on this. Please don't tell me to reinstall. I already did and renewed the activation. Still doesnt work.
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Santander Consumer Bank AG (Deutschland)
June 4, 2025
Hallo Bitnam Park, wir haben Ihre Kritik diesbezüglich aufgenommen. Sollten Ihnen weitere Punkte auffallen, so kontaktieren Sie uns bitte unter Angabe des Betreffs “Appstore” unter onlinebanking@santander.de.
Anastasiia Panko
May 29, 2025
This app is unusable. I opened a new bank account and cannot use the sign app. I receive notifications for transactions or login confirmations, but when I open the app, it shows a pending transaction with no option to confirm or accept. Tapping the transaction does nothing. I can't even log in to the Santander banking app because of this. The issue prevents all account access. The developer team must resolve this immediately—this is critical for any banking app.
2 people found this review helpful
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Santander Consumer Bank AG (Deutschland)
June 4, 2025
Vielen Dank für Ihr Feedback. Wir sind gerne für Sie da und unterstützen Sie bei der Installation/Aktivierung/ Nutzung/ der App. Bitte schildern Sie uns Ihr Anliegen gerne ausführlich unter Angabe des Betreffs “Appstore” per E-Mail an onlinebanking@santander.de, damit wir Ihnen weiterhelfen können. Vielen Dank,
Eduardo
July 6, 2025
i must reset my password cause the other app never recognizes it and this other app doesn't execute the already signed changes. that's why i am moving already my money somewhere else. Worse is that they tell you to send them an Email, which they never respond to. After two weeks, no response
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Santander Consumer Bank AG (Deutschland)
June 25, 2025
Hallo Eduardo, leider können wir Ihnen auf Grund der von Ihnen gemachten Angaben nicht weiterhelfen. Wenn Ihr Anliegen fortbestehen sollte und Sie eine Kontaktaufnahme wünschen, schreiben Sie uns bitte unter Angabe des Betreffs „Appstore“ eine Mail an onlinebanking@santander.de.

What’s new

Liebe Kunden,
Wir haben einige Verbesserungen vorgenommen, um Ihnen ein besseres Banking-Erlebnis zu bieten!
Ihre Santander.

App support

About the developer
Santander Consumer Bank Aktiengesellschaft
michael.methner@santander.de
Santander-Platz 1 41061 Mönchengladbach Germany
+49 174 3458987