Very bad service, Useless APP As I created application through this app but payment didn't reflected in system, Contacted service center & by email, respond to wait 5 days, not resolved after 5 days so I created new application in order to process the visa. After more than one month continues follow up responded as resolved issue & cancel application but refused to refund the fee paid. Recommend not to use this app to create application.
Ridiculously useless app!!! App performance is poor and interface is not user friendly. New user ID and password required and does not integrate with the web portal! User has to contact the call center and wait for 24 hours to get a copy of the application required to be submitted to immigration for visa stamping. Since I am switching jobs, this has resulted in unnecessary loss of pay due to delay in joining by at least one more day, which is a substantial amount! At least the user should be alerted prior to applying through the mobile app or before making payment that the copy to be submitted to immigration will be available only by email and could take upto 24 hours and that too after calling the call center! At least let the user know that the web portal is a better way of registering an application. Wondering why I decided to use the app instead of using the web portal! The history of applications is now split across typing center, web portal and mobile application! Extremely disappointed!!!
Nice but one thing is missing and that is bar code scanner, how I wish u guys update it with bar code scanner and make it more simple to scan bar code with mobile camera and get the status of application.
Still not to the STD Does not load all the default I'D at one go you need to input I'D one by one in fact it should go with the family book or the fathers ID so all the family members I'D appear by default
Excellent I renewed my ID and my family without any difficulties.. easy and simple.
برنامج فاشل مجرد دعاية على أساس أنه ( نزلوا البرنامج و خلصوا معاملاتكم إلكترونيا ) لا اتعبون عماركم سيروا مبنى الهوية و خلصوا هناك لأن هذا البرنامج لا يخدم
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