I don't know why everyone calls Freewallet a scam. Traded .05 ETH for over 6600 Byteboin with no issues. Have only been using a couple months but have never had any issues in that timeframe! I love the no fee, instant withdrawals from Minergate. And the fees are pretty good compared to some others! Easy 4/5 from me!
Update: Still no ignis, 23 feb 2018. No ignis coins transferred after advising over a month ago they would be distributed in the beginning of Feb. Contact to the support team over Jan and Feb still generates the same response (delay after delay after delay). Surprising considering that other exchanges have distributed their Ignis coins to their users over a month ago after the NXT/ARDOR snapshot. Terrible communication towards it's users. There needs to be a concrete update around this via their website.
Avoid avoid avoid. Freewallet is a scam. Transaction failed mid-nov, issue confirmed as Freewallet and their exchange partner, but no refund even though originally promised. Poor customer service and no ownership shown by Freewallet - their screw up from a poorly functioning app, and my cost to bear Update: Although Freewallet have replied, their response is to wait. Admitting it's their error and an issue with their supplier, but telling me I have to wait for this issue to be fixed between them and their exchange partner. From an issue November least year, you'd expect a normal company to have refunded by now. Not to be told a solution will probably come. And all contact by email, had customer service lost its customer focus even for ingoing issues. Its cash I've lost, or has been tied up. Service like this makes you very wary of companies like this.
Please don't use this application. They stole my 0.4 ether. They changed my mining address after exposing my problem with them. No reply from their side.
I like the app and everything seems legit I have transferred a few coins and they have been fine but now the app will not load and I cannot sign in on my computer not sure what's going on but getting nervous. Will edit if it's corrected.... so I just wanna let everyone know out there that I have been very pleased with free wallet app and customer service . there are a lot of people bashing free wallet as scammers but I have noticed that whenever there is a problem they are quick to respond and provide a solution. My money has been fine in there wallet and transaction fees are great as well. Thanks for the quick response and help and to note I have other wallets and exchanges I deal with and they are not as prompt and helpful to find ur solution and they have responded to almost all the reviews good or bad very professional
Excellent app! I really appreciated the fast responses i received concerning exchange times. Bundling the exchanges for multiple trades with proper fees really was appreciated when i needed BTC fast. This app introduced me to XMR/Monero which is becoming a fast favorite ;)
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