
Kenix Choong
This APP is not user friendly. Unable to upload photo to file travel claim. And, purchase annual trip plan, but the subsequent travel/trip info not captured in the record and didn't receive the notification. Furthermore, the helpdesk chat not working well, keep waiting and connections is drop! Really upset with it.
5 people found this review helpful

Kenny Ong
The Etiqa App is poor. it can't recognise my phone no and my name while my profile displays my phone number correctly. The App asked me to call customer service. I called and the CS told me everything is fine. After that tried again, same also. every time login needs to enter my policy reference number, very troublesome. hope the CS can call me to verify and import the App
1 person found this review helpful

Nafiz “Naf” Helmi
Congratulations on losing on of your customers. Whatever your update did, I can't log in into my account TO RENEW MY CAR INSURANCE POLICY. great job. I'll just move over to shopee to get my insurance. They seem more promising than this app seems to be. Or pretend to be. 😪😪😪 Can't rate 0 stars, but you guys really deserve nothing for this buggy mess. Uninstalling, and never returning as a customer.