HSBC Malaysia

HSBC

About this app

The HSBC Malaysia mobile banking app has been built with reliability at its heart.

Designed specifically for our Malaysia customers, you can enjoy a secure and convenient mobile banking experience with:
• Cash Instalment Plan - Convert your available credit card limit into cash and pay at affordable monthly instalments
• Balance Conversion Plan - split your credit card spending into instalment payment plans
• Online banking registration - use your mobile device to easily set up and register your online banking account
• Personal wealth planner - gain instant access to a holistic overview of your investments and detailed breakdowns of your portfolio holdings, along with the wealth insights to help you make better investment decisions
• EZInvest - an easy way to start investing with flexible investment options and lower fees.
• Block/Unblock - temporarily block or unblock your credit card if you have lost or misplaced it
• Secure and easy mobile banking - logon securely and verify transactions with built-in Mobile Security Key and biometric authentication
• Mobile Chat - chat with us directly using your mobile device whenever you need help
• Money Transfer - make local and foreign currency transfers for instant payment future dated or recurring transfers
• Global Money Transfers - Send money to over 50 countries/territories in their local currencies faster with lower fee
• JomPAY - make bill payments with JomPAY
• DuitNow - pay friends, family and merchants with DuitNow QR code or mobile number accessible from your mobile device and address book
• Verify your accounts real time - view your accounts including real time updates of your credit card transactions
• Go digital with estatements - switch from paper statements to digital statements allowing you to download up to the latest 12 months of electronic statements
• Digital Investment Account Opening - Open unit trust and bonds/Sukuk investment account digitally in just a few steps
• Push Notification - Stay alert on your credit card activities. More notifications will be introduced over time to help you keep track of your accounts
• Travel Care - purchase a personalized, comprehensive travel insurance 24/7 in a very intuitive interface at your fingertips using your HSBC debit or credit card
• FXOM - Exchange foreign currency, set up FX rate alert and receive notification immediately when target rate is met, and access FX trends and insights
• Insurance dashboard - HSBC-AZ policyholders can now view their insurance policy details, premium payment information and benefits summary anytime, anywhere at their mobile device
• Optimised for accessibility

Download HSBC Malaysia mobile banking app now to enjoy digital banking 24/7!
Important information:
This App is designed for use in Malaysia. The products and services represented within this App are intended for HSBC Bank Malaysia Berhad (“HSBC Malaysia”) and HSBC Amanah Malaysia Berhad (“HSBC Amanah”) customers.

This App is provided by HSBC Malaysia and HSBC Amanah for the use of existing customers of HSBC Malaysia and HSBC Amanah. Please do not download this App if you are not an existing customer of HSBC Malaysia and HSBC Amanah.

HSBC Malaysia and HSBC Amanah are authorised and regulated in Malaysia by Bank Negara Malaysia.

If you are outside of Malaysia, we may not be authorised to offer or provide you with the products and services available through this App in the country you are located or resident in. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted.

This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Ratings and reviews

The app is OK but the usability and user experience has a lot of room for improvement. One example having a premium account which has 10 currencies - can you have a setting to hide all curencies that have 0 value please. Showing all all the time and not even being able to sort is making the app and web banking really tedious.

The app doesn't even allow easy payment of credit card bills, not even from my HSBC savings account. In general it is difficult to carry out any banking transactions using the app. All one can do is check balances, and even those aren't updated until a few days later, in some cases.

The worst and coward banking app . Always unable to login and did not show what is the reason, I try to call customer service and the service replied use the app. The problem I cannot login the app. I have visited the bank at least 3 times to deal with this unable to login issue. They even don't know what the problem. The app very sensitive and can easily prevent you from logging in. This make me cannot see balance and unable to make payment. Better stop using this bank entirely.

What’s new

• We are excited to introduce Global Money Transfers, providing you with a borderless banking experience and unique features for seamless international remittances.
• Enjoy a fresh new look with our updated app icon.
• Key security enhancements, bug fixes and technical enhancements to existing features to enhance overall performance.