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Aplikasi ini berfungsi sebagai salah satu saluran untuk rakyat Negeri Kelantan mengemukakan sebarang aduan kepada pihak kerajaan dengan mudah dan cepat melalui penggunaan peranti mudah alih.

Ia adalah penambahbaikan daripada Sistem e-Aduan sedia ada. Aplikasi ini membolehkan rakyat mengemukakan aduan beserta gambar melalui peranti mudah alih. Objektif penambahbaikan ini ialah :-
3.1. Menyediakan perkhidmatan mesra pelanggan dengan lebih efektif melalui penggunaan peranti mudah alih;

3.2. Meningkatkan mutu dan kualiti perkhidmatan yang mampu memenuhi kehendak dan ekspektasi pengguna;

3.3. Mempelbagaikan saluran untuk membuat aduan;

3.4. Menggalakkan penggunaan telefon pintar di kalangan rakyat Negeri Kelantan sekaligus boleh
meningkatkan kadar penembusan penggunaan telefon selular di Negeri Kelantan.
This application serves as a channel for the people of the State to submit any complaints to the government to quickly and easily through the use of mobile devices.

It is the improvement of the system of the existing e-Complaint. This application allows citizens to submit complaints and images via mobile devices. The objective of these improvements are: -
3.1. Provides friendly customer service more effectively through the use of mobile devices;

3.2. Improve the quality of services to meet the needs and expectations of users;

3.3. Diversify the channels for making complaints;

3.4. Promote the use of smart phones among the people of the State as well as can be
increase the penetration rate of mobile phones in the state.
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Additional Information

Updated
October 18, 2016
Size
2.3M
Installs
100+
Current Version
0.0.6
Requires Android
4.0 and up
Content Rating
Everyone
Permissions
Offered By
BPTM PEJABAT SUK KELANTAN
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