
Imaad Whd
Horrible application, horrible UI, does not scale up to device, unresponsive most of the time, unable to make payments even though topped up, what a waste of money and time, rather use Boost application where developers respond to users and make it more intuitive and makes you feel like using the application. Supposed to do one thing -> make payments convenient and easy, please do more user testing, new design standards material design etc make it more responsive to match new devices
3 people found this review helpful

Toy
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It's not user-friendly. I have to wait for 1 hour to login my account because of 3 failed attempts. Its ridiculously long to wait 1 hour for login the account after inputting wrong username/password. Shorten the time to 10 or 20 minutes. The app will be much better if devs change it. Edit: Well I finally could login the app 2 weeks ago. Completely forgot about the review that i wrote. I don't know if the dev fix the issue relate to the issue which I mentioned above. So 4 stars for now.
5 people found this review helpful
Sarawak Government
October 8, 2020
Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at customerservice@sarawakpay.gov.my so that we can reach out? you may also log a support ticket (https://snt.d-crown.com.my/dcrown/cats/home/add_compact/) or contact us at our official FB page (https://www.facebook.com/sarawakpay.gov)

Amenda Enna
had a trouble log in to apps. even though my internet is good but the loading is so long and when you try to visit your profile, the loading were very long to the point i get frustrated. you guys better fix this issue if you still want people to use this app.