Ahmad
Needed 3 attempts with the app before succeeding. I believe the problem is when taking pictures of the IC. MUST make sure the alignments of national emblem & face for the front, and the two for the back, are perfect. Or very, very close to, which means to use both hands to control any shaking. The app should ask us to immediately repeat if they are not. Instead of continuing with the process, and only later telling we are unsuccessful (and having to repeat).
35 people found this review helpful