3.6
170K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Say hello to the all new MyUnifi app, your one-stop app to manage everything Unifi, anytime, anywhere!
Built for convenience and flexibility, MyUnifi puts full control of your Unifi services right in your hands.

With MyUnifi app, you can:
- View and manage all your accounts in one place — Fibre Broadband, Mobile Postpaid & Prepaid, Unifi Air, Unifi TV, Smart Home, and Smart Device subscriptions
- View and pay your bills with ease
- Track your usage and reload quota in real time
- Enjoy exclusive digital deals
- Stay updated with important account notifications and the latest offerings
- Get quick help via social media, Unifi Community, or live chat whenever you need it

We’re constantly rolling out new features to make your Unifi experience even better, so keep your app updated and stay tuned for what’s next!

Best of all? MyUnifi is accessible to both consumer and business customers!
Updated on
Apr 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
168K reviews
Geo Rock
February 23, 2026
Unifi's recent update is very problematic, breaking what was previously working well. After the update, when trying to log in, it takes you to a register new account page. When requesting for OTP, it was not sent to my mobile; upon re-requesting, it was sent to my email, but was deemed invalid when keyed in. Same prob persisted after reinstalling the app. Words can't begin to describe my frustration.
66 people found this review helpful
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Telekom Malaysia Berhad
February 23, 2026
Hi. Kindly check that your number is not linked to other accounts and that your Profile ID matches the Account Holder’s ID to enable automatic account linking. Should you need further assistance, please do not hesitate to contact our Care Crew at https://unifi.com.my/support/contact-us -Zaliza
Safwan Hanif
February 25, 2026
The app keeps logging me out. I can't log in through email. Whenever I tried to log in using my email, it went to new account registration despite using the email for years now. I had to use log in through my phone number. Please remove the email login option since it's can't be used. MAYA the chatbot is useless, I can't even type in the chat when the preselected options doesn't even cover my issues. Do I need to email support contact? What's the point of MAYA?
30 people found this review helpful
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Telekom Malaysia Berhad
February 25, 2026
Myunifi and unifi accounts need to be registered using the same IC number so that the account is automatically displayed on the Myunifi app. If you need help, don't hesitate to get in touch with our care crew (https://unifi.com.my/support/contact-us). Thank you. - Zul
Mhafiz
April 1, 2026
like others said it was working perfectly fine until recent update. For the first time I am suddenly logged out, needed to relogin, otp and other stuff but after all of that my account also not linked?? Then when relinking account it said successful but I refresh so many times it is still nowhere to be found. Basically the update just to add more ads but remove the main purpose of this app (which is simply account management).
1 person found this review helpful
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Telekom Malaysia Berhad
April 1, 2026
Hi. Your account will be automatically displayed even after updating the app as long as your profile ID matches your Account Holder ID. Kindy try clearing the cache on the device first before you log back in. Should you need further assistance, please contact our Care Crew (https://unifi.com.my/support/contact-us). -Zaliza

What’s new

Smoother, Faster, Better Offers
• Unifi Smart Home & award-winning HBO series and movies in one awesome plan — more value is within 1 click.
• Unifi Mobile? You’re in. Tap, stream, and binge your favourite streaming apps instantly. No waiting, just play.
Update now and explore more with MyUnifi!