3.7
176K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
Learn more
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Say hello to the all new MyUnifi app, your one-stop app to manage everything Unifi, anytime, anywhere!
Built for convenience and flexibility, MyUnifi puts full control of your Unifi services right in your hands.

With MyUnifi app, you can:
- View and manage all your accounts in one place — Fibre Broadband, Mobile Postpaid & Prepaid, Unifi Air, Unifi TV, Smart Home, and Smart Device subscriptions
- View and pay your bills with ease
- Track your usage and reload quota in real time
- Enjoy exclusive digital deals
- Stay updated with important account notifications and the latest offerings
- Get quick help via social media, Unifi Community, or live chat whenever you need it

We’re constantly rolling out new features to make your Unifi experience even better, so keep your app updated and stay tuned for what’s next!

Best of all? MyUnifi is accessible to both consumer and business customers!
Updated on
Jun 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
174K reviews
Ashraf Zainul
June 11, 2021
Broken App! Ask to change app from previous one to this broken app before 30 june 2021. I can't even login. Emailed them, got no response. Requested email verify, but no return email in my inbox from tgem despite written 'please check your inbox'. Can't even login, how to pay bills??? Was doing just fine with that old app. Asking your customer to change app, but the app is in broken condition. Please fix this! I cant pay my bills, and you will cut my internet in a split of second!
1 person found this review helpful
Did you find this helpful?
A Google user
December 27, 2019
Everytime i need to logout and login again in order to view my bill and account. After that, the next time i open again, same problem again and i need to relogin. All the time i only see "Uh oh! Something went wrong". Update: Yes. I've reinstall the app and I'm getting "Whoopsie". I have contacted you via in-app live chat, and told me that there is maintenance. I am able to view my account and bill via online website. But not this app.
Did you find this helpful?
Telekom Malaysia Berhad
December 27, 2019
Hi, can you please try reinstalling the app. Please contact us at https://www.facebook.com/weareunifi if the issue persists.
Jessica Tan
May 4, 2026
I never encountered such an app that is so user unfriendly. After the update, I have re-entered my profile. After a long day's work, I found no internet at home. I want to send a ticket, but I have to go through so many steps; moreover, the steps, and some of the required information cannot be filled in. Unifi just want to tell me, they are not welcome ticket.
4 people found this review helpful
Did you find this helpful?
Telekom Malaysia Berhad
May 5, 2026
Kindly go to https://easyfix.unifi.com.my/ for self troubleshooting if you experience any performance issues with our service. If you need further assistance, please contact our care crew (https://unifi.com.my/support/contact-us)- Zul

What’s new

FIFA World Cup 2026ℱ is LIVE!

Feel the roar, the drama, the unforgettable moments! Lock in your Season Pass or Daily Pass and enjoy all 104 matches LIVE in HD on Unifi TV — from the first kickoff to the last whistle, right here in Malaysia.

Every goal. Every save. Every moment that matters. Experience it now!