MySorgenia

2.8
8.64K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

MySorgenia is the official Sorgenia App: the best way for customers to access their Personal Area on the go, monitor consumption and much more. Not a customer? MySorgenia informs you about opportunities, the environment and sustainable energy.

With the MySorgenia app you can:
- Become our customer
- Log in as a guest to explore the app and the latest offers
- Receive updates on news from the world of Sorgenia and energy
sustainable
- Receive advice and solutions tailored to you based on your consumption habits
- Chat with Customer Service to request information or support
- Follow the activation status of your supply
- Keep your consumption under control thanks to the graphs
- Carry out the self-reading to have bills always in line with your consumption
effective
- View and download the latest invoices
- Share your friend code to save on bills
- Consult the contractual documentation

You can access the MySorgenia app with the same credentials that you use to access the Personal Area on nascenia.it, by registering directly from the App using the Customer Code that we assigned you during the subscription phase or with the credentials of the MyNextMove top-up app .
Updated on
Apr 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
8.44K reviews
Marco Pivetta
November 27, 2024
This is just the Sorgenia website, but made as an app, therefore already infinitely worse than my browser experience. Sorgenia forces you to use the app when browsing via mobile, which requires spoofing your client information to use the website from a phone. I wish companies stopped doing this: websites are fine, and sorgenia does **not** need an app to be interacted with.
Did you find this helpful?
Sorgenia S.p.A.
December 6, 2024
Hi Marco, we're sorry to hear about your disappointment. As Sorgenia, we are committed to updating the app regularly, keeping the service stable and secure. We would also like to specify that we process data in full compliance with privacy regulations. If you need further help or assistance, please do not hesitate to contact our customer service.
Caron Knight
October 26, 2024
It's normally a good app but now has stopped showing my next bill. I normally pay through the app but can't any longer please fix it Update. It seems to have made the correction now. Back to 5 stars, let's see next month. Down to 3 stars So it has stopped working again this month....come on fix it please
Did you find this helpful?
Sorgenia S.p.A.
October 30, 2024
Hi, thank you for your feedback. We are sorry that you are having difficulties with our app. Your suggestions are valuable to us and help us improve accessibility and navigation. We invite you to update to the new version of the App, we know that now the anomaly is fixed, if you still find problems please contact us directly.
Golbarg Gozal
May 12, 2023
After updating the app, it is not possible to pay the bills , when choosing paga orange, a message is shown that choose the bill you want to pay, but there is no bill to choose.
Did you find this helpful?
Sorgenia S.p.A.
July 6, 2023
Hi, our Customer Service has tried to contact you but has not received a response. If you still have problems with our App, please email us to customercare@sorgenia.it with your name and customer number and in the subject specify "MYSORGENIA APP". Thank you

What’s new

Bug fixes

App support

Phone number
+3902671941
About the developer
SORGENIA SPA
dl_productdevelopment@sorgenia.it
VIA ALESSANDRO ALGARDI 4 20148 MILANO Italy
+39 348 222 1883