
Marco Pivetta
This is just the Sorgenia website, but made as an app, therefore already infinitely worse than my browser experience. Sorgenia forces you to use the app when browsing via mobile, which requires spoofing your client information to use the website from a phone. I wish companies stopped doing this: websites are fine, and sorgenia does **not** need an app to be interacted with.
Sorgenia S.p.A.
December 6, 2024
Hi Marco, we're sorry to hear about your disappointment. As Sorgenia, we are committed to updating the app regularly, keeping the service stable and secure. We would also like to specify that we process data in full compliance with privacy regulations. If you need further help or assistance, please do not hesitate to contact our customer service.

Caron Knight
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It's normally a good app but now has stopped showing my next bill. I normally pay through the app but can't any longer please fix it Update. It seems to have made the correction now. Back to 5 stars, let's see next month. Down to 3 stars So it has stopped working again this month....come on fix it please
Sorgenia S.p.A.
October 30, 2024
Hi, thank you for your feedback. We are sorry that you are having difficulties with our app. Your suggestions are valuable to us and help us improve accessibility and navigation. We invite you to update to the new version of the App, we know that now the anomaly is fixed, if you still find problems please contact us directly.

Golbarg Gozal
After updating the app, it is not possible to pay the bills , when choosing paga orange, a message is shown that choose the bill you want to pay, but there is no bill to choose.
Sorgenia S.p.A.
July 6, 2023
Hi, our Customer Service has tried to contact you but has not received a response. If you still have problems with our App, please email us to customercare@sorgenia.it with your name and customer number and in the subject specify "MYSORGENIA APP". Thank you