I love this app! The interface is very user friendly. And I like the customer flow, it is very customer centric and secured. You could choose to pay upon delivery or upon order. I also like the money back guarantee if the items are broken. Had my first shopping experience with Tesco online and I will definitely come back for more! Already recommended to my other friends. I bought fresh apples and all the apples are still fresh and good upon receipt. I also bought granola for breakfast and the food are all good, 5 more months to expiry. The price is the same as those in stores, with and without offer. The delivery is very cheap too. Totally value for money.
I was once feel great with the app until I received my ordered. I ordered for 13 unit for Paysan breton camembert cheese but end up with 10 unit plus 2 unit of bega cheddar cheese without inform. I not sure whether is the stock issue or any others problem but inform purchase about their purchase is at least job right? And the app itself will need to be improve on few part. If you take it serious kindly email or pm me for more.
This is a convenient app to shop at tesco from the comforts of your own home at your own time. I would like to make some suggestions for improvements. 1. To enable multiple delivery address. 2. To enable pick up at the nearest store. If you are unable to give this service, then do not offer it and leave a blank page that never loads. 3. To give the option to the customer that if the item is not available, they do not want a replacement. Thank you.
This is my first time ordering online with Tesco. I realized that if I order some of the fresh food items the price range would be different from the one showing in app. I thought the price difference would be at minimal amount. But sadly it is not the case. For an example I order 2 unit of chicken cube at a price of RM 3.73 per unit...so the total price is RM7.46. But upon delivery I have to pay RM20 for the chicken cube. I also ordered 1 unit of Ikan siakap at the price of RM8.78 per unit. Upon delivery I have to pay RM20.29 for it...On which I have to cancel the item since the 1 unit come with 2 pieces of Ikan siakap. For Udang sederhana size L the price shown in the app is RM6.04 per unit...So I ordered 2 unit at a price of RM12.09. Upon delivery I have to pay a total of RM25.97. Some of the items ordered was changed with another brand without notice. You should update in the app if the item ordered is not available in your store.
I saw several people rated 1 and 2 still I didn't believe until I get cheated by Tesco very cheap quality items and I never buy any item online and never ever buy anything from Tesco. Bye bye stupid Tesco
Total scam. They delivered the items and said I will be refunded the 2 missing items. Never saw it on my CC. There was another cheese item which was missing and god knows what they replaced it with as no cheese items were present. I wrote to them but they never bothered to reply. I think that's called theft. Total scam.
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