allpay

Allpay

About this app

Working alongside housing associations, local authorities and government organisations, allpay provide a simple online payment solution to pay your bill.
Pay your bill with a simple to use free app. Simply download, enter your payment card details together with the 19-digit payment reference number (provided by the organisation you wish to pay) and you are ready to make a payment.

Features:
• Simple four-digit log-in
• Stores bank card details for regular payments
• Quick payment feature to pay the frequent bills
• Transaction history to track your payments
• Fully secure using encrypted technology
• Free to download and free to use

Ratings and reviews

The web page has stopped working since the new year when it worked for years with no problem, I've tried the app again (it rarely worked before) to make the payment, and it doesn't work either. I keep getting a 'transaction not successful' notice. I've been in contact and had one reply asking for a screenshot of the error notice, then nothing after I sent it. Unfortunately it's the only method to pay this particular bill.

App isn't loading. it's been trying to load for over 9 hrs. No any error codes. It just state's App is taking longer than usual to log in. Please be patient. Sorry for the inconvenience. " I've uninstalled and reinstalled twice and it's just the same. I've also attempted to send my rent payment via online but the screen just goes blank, which is very concerning as not sure if payment has gone through. would I get any overpayment returned? Who knows.

After clicking the "Pay" button on the "Verify Payment" dialog, sometimes nothing happens. No loading icon. For such an important step, the UX is terrible and could easily cause people to make double payments. This app needs proper testing to make sure a good customer experience is guaranteed even when the internet and phone aren't perfect.

What’s new

Navigation Enhancements
-Fixed disappearing links.
-Updated footer links.
-Moved cookie preference to ‘My Account.’
User Experience Enhancements
-Clearer navigation headings.
-Revamped Help & Support page.
-New loading animation while processing.
-Confirmation toasts for successful updates.
-Refreshed login and registration screens.
-Combined top navigation bar.
-Support for larger text sizes.
-General UX improvements.
Payment Methods
-Add new methods directly from ‘Payment Methods’.