Worst customer support ever! They dont review previous tickets they are so slow with replies. I strongly suggest everyone not to invest money here. If you are in a situation to contact them they will need ages to reply. You will lose time and we all know that time is money! Don't invest go to other platforms !!!
Worst people to deal with your money! Seriously. Be very careful! Last year they had a security breach. This year they simply freeze people's accts and now they seem to be having "large scale" issues with ID acceptance.. There's something strange with thus lot. I got out!
Clearly the app has been designed initially to handle only bitcoin. Now that bitstamp trades also xrp (Ripple) the app has had some upgrades to handle also them, but it is very buggy: 1) selling and buying ripples it is ok as far as you use euros. If you want to pay in bitcoins it totally fails to show the amount of your transaction : i tried to buy bitcoins and pay them in ripples and it told me i was going to buy -400 bitcoins (negative value.. And totally wrong value...). The same happens when selling. 2) the ripple graph does not update: if you switch from day view to any other view you keep viewing the same graph
They have not updated app to have ltc yet. Its been a month. Charts are buggy as well. I am scared to use it for trading. I only use it to check how my xrp is doing.
Verified yet. Every time I hit submit verification request, it goes to an error screen. I've had to submit my ID twice. I can't get the second one to submit because of the error message. The first photo was just fine
BTC/XRP still mostly bugged, ie: can't see open orders. Still some work to do. Would be nice to be able to configure a notification when the price rise or drop at side level.
Chart bug fixed
XRP/BTC pair bug fixed