Poor quality App crashes and gives server errors all the time. Fails to start charges frequently (suspect due to the charge point itself having poor reception), and the £1 pre-auth went through as a real charge and we had to contact CYC to have refunded! :( Also says "parking is free" at some chargers where there are signs clearly stating charges apply!
All seamed to be going fine until I received the unable to connect to server message. Tried a couple more times at the same charge point but in the end had to call the helpline to start the charging. Next day different charge point 50 miles away same issue with the app. Unable to connect to server even though the signal strength was good. Just as well it wasn't outside business hours for the helpdesk, else I would of really been screwed.
Login page white on white. Password restrictions are secretly tighter than web site. Logon page is white on white, so can't see to enter login details. Doesn't have the same password restrictions as the web site (length? character set?) - had to alter my password to get the app to accept it.
App Of Little Use I am new to electric vehicles, the app shows only a few of the charge points shown on the web site, and those it shows in my area (Leeds) are mostly not available to the public (Leeds University). If this is electric motoring it has a long way to go before it is acceptable.
Now owned by chargemaster. No point anymore. Crashes all the time and the charge points around me don't have mobile phone reception. If you think about it, if the app worked, they wouldn't make any money on the £20 rfid card scam? Will they get the app working? Probably not.
Awful It's difficult to know where to start on this truly terrible app. User interface, dark green text on a dark grey background for an app that's likely to be used in dark carparks! Won't connect to find a charging point, and when it does it can't connect to the point to start charging. On top of all that you get un-trapped error messages appearing on screen. Will be uninstalling and asking for my account to be deleted.
Android tabbed Mapview bugfix