
Sony Xperia
The latest update is complicating things. I used to have 2 shopping lists, now there is only one shopping list. Before, I could mark the items as purchased or delete them by a simple swipe. Now the only option is deleting, and not as easy to do! The landscape format has gone. Looking for produce in the list has gone: it used to give you all items so you could compare brands and prices. Now it's an ordinary shopping list. And the list goes on. I'm looking for another grocer with a proper app.
2 people found this review helpful
Hello, sorry the update removed features and changed the layout — we acknowledge these issues. Please contact customer.service@sobeys.com with app version, OS, device (Sony Xperia), screenshots and steps to reproduce. We've escalated this to our team for review. Thank you.

Caroline
What's with the new update! Searching for items has become a chore. Missing images, missing products couldn't even find "farine d'amande" in the French interface it kept deleting my apostrophe in the search box. I had to enter the product manually. Some portion of the app is nice but I miss the old way of searching. I'm asking for a certain product I'm getting everything else that includes the ingredient instead of getting the ingredient itself. Disappointing!
3 people found this review helpful
Hello Caroline, sorry the update made searching difficult and removed images/products. We’ve escalated this to our team. Please contact customer.service@sobeys.com with app version, device model, OS, steps and screenshots so we can investigate. Thank you.

Vincent Monfette
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The new update managed to remove features and add others bugs and issues. We can no longer filter the list by section so it's super hard when doing the groceries. I get that it's useful seeing an item out of stock but it's usually not accurate, so let us add the item anyway. and once again, writing a really simple thing you're looking for often shows you totally different result. It's amazing how bad this app can get
6 people found this review helpful
Sobeys Inc
February 9, 2026
Hello Vincent, sorry for the loading errors and search issues. We’ve escalated this to our team. Please contact customer.service@sobeys.com with app version, device model, OS, steps and screenshots so we can investigate. We appreciate your feedback — thank you.