
D KAI
I tried to sign up for a 4g esim, but my phone samsung S23 ultra is not listed as compatible. The list was updated on feb 23, and my phone was released next month, so i tried to reach out to their support team to double check. The website was so confusing, and the live chat did not open for some reason. I finally found it in a different section. I had no idea what the other live chat was for. Staff on the other end said if it's not in the list, it's not compatible, so that's all folks moving on
1 person found this review helpful
MyRepublic Ltd
11 July 2023
After a detailed review, we found that the Samsung S23 Ultra isn't significantly different from the S22 regarding network compatibility. Therefore, it should indeed be compatible with our 4G eSIM. We apologise for any inconvenience this has caused. For your reference: https://www.sammobile.com/news/galaxy-s23-vs-galaxy-s22/ Thank you!

Mathieu Sneep
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I'm sorry to share this app has some basic issues. I.e. the menu button is place somewhere top right. After I found it the menu options are not visible. I would recommend investing more time in user research and user experience to make the app more intuitive to use.
4 people found this review helpful
MyRepublic Ltd
27 July 2023
Dear Mathieu, Thank you for your valuable feedback. We are very sorry for the inconvenience caused. Your insights are essential for our app's improvement. Please email a screenshot of the issue you're facing to app@myrepublic.net. We'll look into this as soon as possible.

Victor D
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Great phone service. Customer for 3 years, both wifi and mobile. It's transparent, fast, good network. And their support team is efficient. For once an operator that ain't giving you nightmares
1 person found this review helpful