
Rukun Uddin Salin
Very disappointing network experience. The signal frequently drops, internet speed is inconsistent, and calls often disconnect unexpectedly. Even with full signal bars, the connection is unreliable. It has become frustrating to use mobile data for everyday tasks. I hope Airtel seriously improves its network coverage and overall service quality.
2 people found this review helpful
ROBI AXIATA PLC.
July 9, 2026
Dear Rukun Uddin salin, sorry for the issue. To let us know the full details of your network-related problem, select the Customer Service option from the Search of the My Airtel App and choose the Your Complaints option. We will work on the issue as soon as we get the details of your problem. The problem will be solved. Stay with Airtel.

Rafin Islam
"Worst app and service! A package got activated automatically without my consent. When I tried to contact customer service, I found out their support system is completely useless—it's impossible to reach a real person. Very disappointed with Airtel."
ROBI AXIATA PLC.
July 14, 2026
Dear Rafin Islam, We sincerely apologize for the inconvenience. Please let us know your issue by emailing airtel.service@robi.com.bd or calling 121 (charges apply). Our Concern Team will assist you in this regard. Keep using the My Airtel App. Stay with Airtel.

Alamgir Hossain
Alamgir Hossain I have experienced various packages and I like Airtel's offers,Their network is good, so I use airtel, you can too.Then if the package rate can be reduced further, I hope the concerned authorities will look into it, and provide good network service, I feel very good using Airtel's service, you can also try its facilities, network 5G needs to be converted in many places, then I think it will be good to use Net.I request you to use airtel net share your experience using new, thanks
14 people found this review helpful
ROBI AXIATA PLC.
June 7, 2026
Dear Alamgir Hossain, thanks for your appreciation and for rating us 5 stars. Keep using the My Airtel App.