
Ahmed Sami
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I've been facing a common problem all the time which is when I would like to bye an offer from tong section that I showed unalienable offer and after buying a pack from another section it becomes available. I think it's pre planned from main center. You should improve your user friendly offers to engage your relation with users.
8 people found this review helpful
ROBI AXIATA PLC.
May 15, 2026
Dear Ahmed Sami, we apologise for the inconvenience. Please share your issue in detail by selecting the “Feedback & Suggestions” option from the “Customer Service” section of the app. Keep using the My Airtel App.

Md Rasel Mia
I have been using Airtel and my experience has been quite good. The internet speed is good, especially in urban areas where the network is stable. Call quality is also clear. However, network coverage can be weaker in some areas. Overall, Airtel provides reliable service and is a good choice for users.
4 people found this review helpful
ROBI AXIATA PLC.
June 1, 2026
Dear Md Rasel, sorry for the issue. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Airtel App and choose the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Airtel.

mr. x2019
Suddenly experiencing severe network drops. The network shifts between full bars and 'No Service' or 'Emergency Calls Only' frequently. It has become very difficult to make calls or use internet indoors. Even the My Airtel app quality check status shows the coverage experience is not satisfactory. Please resolve this network instability as soon as possible and improve indoor coverage.
1 person found this review helpful
ROBI AXIATA PLC.
June 1, 2026
Dear customer, sorry for the issue. To let us know the full details of your network-related problem, select the "Customer Service" option from the "Search" of My Airtel App and choose the "Your Complaints" option. We will work on the issue as soon as we get the details of your problem. The problem will be quickly solved. Stay with Airtel.