
James Inge
Used this to ride with my family on holiday near Riva. It works, but is hard to use until you learn how. It was hard to register: the SMS security code only gets delivered to non-Italian numbers if you're on WiFi calling. If you buy tickets from the timetable, you can only buy 1 ticket at a time, however many you ask for (use Buy Tickets on the home screen instead). It's very slow to activate all the tickets for a group, you have to scan each one separately when you get on the bus.
1 person found this review helpful
myCicero Srl
October 25, 2023
Ciao, grazie per averci scritto! Hai provato a contattare l'assistenza a servizioclienti@mycicero.it o allo 0282900734 descrivendo queste migliorie?

Davide
(1) Not reliable when it comes to buying tickets. In too many occasions the payment service failed. Now I always keep a physical ticket with me (which defeats the purpose of this app). (2) it does not have the functionality of telling what tariff corresponds to a chosen route, so no clue which ticket to pick!? (3) Plan your trip functionally is broken: given well known departure/destination it says "no route found". In short, awful experience: UI/UX and developers please get a grip on this app!
7 people found this review helpful

Areeb khan
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Your application wasted my money just because it doesn't accept my Italian no. However, i am using it for the first time. It has a great bug i don't use again your services.
2 people found this review helpful
myCicero Srl
September 12, 2023
Ciao, non riusciamo a risalire al tuo account per fornirti assistenza. Hai provato a contattare l'assistenza a servizioclienti@mycicero.it o allo 0282900734 descrivendo il problema incontrato?