
Big Mama
07/16/2025 If I could reduce my review from 5 to 0,I would. For the past 4-5 months, I have not been receiving notifications. I have followed their suggestions - including uninstall then reinstall - and nothing has helped. Now, the app is glitching and won't accept the address. What's the point of the app if it isn't going to "app"? I'm better off just writing my trash, recycle, etc... on the wall calendar. Does exactly what it's supposed to do! Great reminder!
2 people found this review helpful
City and County of Denver
July 21, 2025
Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at: resident-support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. Francisco @ ReCollect Systems Inc.

Angela Robbins
Same issue others have mentioned. I haven't received notifications for about a year, and have tried all their suggestions numerous times. My phone is indicating that the app itself isn't even sending notifications, so it isn't an issue of settings blocking the notifications on my end. The app is simple but when it worked it was great. Would be nice if they would run an update that actually fixed it!

Brett Hallahan
This app used to be wonderful. I would get notifications the day before at a set time. now, notifications don't work, I can't change any notification settings as I only get a never-ending spinning circle and the changes never apply. I have tried uninstalling the app, clearing app cache and data, phone cache, restarting my phone, reinstalling, and enabling notifications... no luck. I also reached out for support in April of 2025 and was told they're "working" on it. It still does not work.