
Anthony Benedetti
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The Calendar functionality has been broken lately, which means no reminder notifications. The address search bar produces a nested search bar within its window space. Even though the address search appears to be accepted the initial address selection as seen within the Explorer tab. I also can't send feedback within the app. every time I press away from the "e-mail address" required field, what I typed in the form disappears.
20 people found this review helpful
City of Ottawa
April 24, 2025
Thank you for your review, in Recollect a RouteWare Company (app Provider) we care about our app, please submit your complaint at:support@recollect.net and include the name of the app that you are using in the email and your full address. We will send your suggestion to your service provider. Francisco @ ReCollect Systems Inc.

Knox
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Notifications have not worked for a while. Whenever I set notifications to turn on in the app settings, it stays on... but then when collection day comes, no notification shows up and the setting is turned off. I notified the developers and they said they were working on a solution, but it's been way too long. This was the primary reason I installed this app.
6 people found this review helpful

A Google user
I like the app. I have been using it for about 1 year. I am super forgetful and this has been a great solution to not go to work without putting out the garbage. Secondly, I can put out the blue or black box with authority without looking at my neighbors. this also goes for when it is delayed for a holiday. What would make it 5 stars for me would be some color coded line or icons in the "next collection" so it is more intuitive at a glance. The icons are there in the app in the "i" in curbside collection... Otherwise, I recommend it.
13 people found this review helpful