TSplus Remote Support

TSplus

About this app

The Best Alternative to TeamViewer for Remote Desktop control and Screen Sharing. Provide instant Attended or Unattended Remote Assistance to your teams or clients anywhere, at any time.

- Screen Sharing :

Agents can take control of the screen, mouse, and keyboard of remote clients. The end-user can allow the agent to take control in one mouse click. As soon as the end-user allows the connection, the chat box appears, and the remote support session starts.

- Multi-agent Support Session :

An Agent can take control and troubleshoot independently or collaboratively: multiple Agents can connect to the same remote computer.

- Chat Box :

Both the agent and the end-user have a tailored chat box. The agent’s chat box contains vital information and all the standard functionalities he will need to run the session.

The end-user chat box is simpler for an ideal user experience. It contains key functionalities such as file sharing.

- Language :

The agent can easily change the language of the remote support interface.

- Send Commands :

Support Agents can send keyboard commands such as ctrl+alt+del or start the Task Manager on remote computers.
Multi-monitor Support

Support agents have access to all displays on a remote computer using a multi-monitor configuration.

- Remote Computer Information :

Agents can view OS, Hardware and User Account data from the Remote PC.

What’s new

- add new screen to manage user permissions
- add new screen to handle forgot password
- show trial or subscription expired information in home
- viewer : fix mouse cursor stuck when landscape mode (turn right) or virtual keyboad on
- viewer : toolbar can be reduce to a float action button icon
- sharer : display notification when viewer connected/disconnected and enable chat
- account: change password was not working
- update translation (missing it and incorrect he)