
David Scrivener
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Very disappointed. Many features do not work. bike locator, speed overlay, ride tracking. Rides that have been deleted, reappear. Rides that I have not taken appear. tracking works on one bike, but not the other. I have spent much time in contact with Indian emailing screen shots, with no fix achieved over the last 8 months.
4 people found this review helpful
Polaris Industries Inc
March 20, 2025
Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at ridecommand-support@polaris.com, so we could improve it based on your feedback.

Robert Emmons
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The app was working great until... it had started to act weird. This was my second trip recorded to the Uintah mountains, and the app had not tracked my rides. Yes, there isn't any signal up in the mountains, but out in the open, I have terrific signal strength. I had originally marked this app 5 stars, but then I had downgraded my stars to 4. Today, I lowered my rating down to two stars. After the app update, the apps performance had become disappointing at best.
18 people found this review helpful

A Google user
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I waited for the update as requested and still can not connect the app. Same scenario as below. I can play music, get text and phone call alerts but the Ride Command app continues to say no bike found. The app is easy to navigate and very user friendly. It will not sync to my phone and bike no matter how many times I pair them. I can hear music and get text so I know they are connected but the app doesn't see it. I have a 2018 Chieftain Dark horse and a Samsung Galaxy S10+.
19 people found this review helpful
Polaris Industries Inc
May 24, 2019
I am sorry that there is still an issue. The bike's display firmware may be out of date, you can check at ridecommand.indianmotorcycle.com. Also, try connecting to the bike with Bluetooth before opening the app, this has worked for a number of users. Please reach out to us at ridecommand-support@polaris.com for more support.