This is an Android problem, and this is how I solved it on my Pixel 7 Pro. I originally tried the suggestion of editing the permissions and granting the app all requested permissions. No luck. I then uninstalled the app, reinstalled and granted all permissions. Still no luck. So I finally uninstalled (again), rebooted, reinstalled (again), granted all permissions (again), rebooted (again), set it to NOT remove the permissions if not used for a while, and FINALLY GOT IT WORKING.
7 people found this review helpful
I have used this app for years and never had any problem but in the last couple of months I've not been able to log in. I loved being able to see my prescriptions so I could figure out how to stagger pickups since I'm on a "fixed" income. The drug store says it's not on their end so I'm at a loss. My app says it is! PLEASE FIX THE PROBLEM!
51 people found this review helpful
I have tried to set this app up several times with no luck. It won't reset my password, and if i try set up a new acct it says my email is "taken". Also setting up a PW is extremely touchy --if it doesn't meet the requirements you have to start over. Of course it doesn't tell you the requirements ahead of time...thanks for wasting my time.
15 people found this review helpful