Zilveren Kruis

35.8K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

Quickly and safely arrange your health care affairs in the Zilveren Kruis app

Logging into our app is always done through DigiD to ensure you have easy and safe access to your personal data. View the app in Dutch or in English.

Quickly see:
- How you are insured with us and those (co-) insured with you.
- Your reimbursements.
- Submitted and reimbursed health care costs.
- How much excess you still have (left).

Easily arrange yourself:
- Your claims. Take a photo and submit it. Reimbursed the next working day.
- Find answers to your reimbursement questions. Chat with our chatbot or customer service agents.
- Your transport authorisation.

Did you know that your health insurance card can be found in the app?
Quickly and safely arrange your health care affairs in the Zilveren Kruis app
Updated on
Aug 13, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Photos and videos, Files and docs and 3 others
  • Data is encrypted in transit
  • Data can’t be deleted

Ratings and reviews

34.7K reviews
S P
July 7, 2026
worst app ever, zilveren kruis should provide mental insurance just to deal with how horrid their app is , takes min. 38mins to login
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Zilveren Kruis
July 7, 2026
Vervelend om te horen dat de app niet werkt zoals het moet. Som helpt het om beiden apps opnieuw te instaleren. Blijf het niet goed gaan bel ons dan. We helpen je graag.
Christine Pinto
July 31, 2026
Take a picture of your nota, open the Zilveren kruis app, and submit
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Zilveren Kruis
August 5, 2026
Bedankt.
Andrei Miculiță
January 11, 2023
Very unintuitive. App loses internet connection when switching to another app on the phone and back. Been trying to add my account data to receive a reimbursement for 15 minutes, can't find where. Found it on the website but get an "onbekende fout" :') Chatbot is not really a chatbot, just a bunch of buttons in a chat. At least there's an English translation.
2 people found this review helpful
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Zilveren Kruis
January 12, 2023
Thank you for your comprehensive review. You mention several issues which we cannot solve here. Could you please contact us on zk.nl/contact?

What’s new

Improved accessibility of the Zilveren Kruis app
With this update, the app has become more accessible again. New features include support for portrait and landscape screen view, better readability with larger text, more contrast and improved support for screen readers and read‑aloud functions. This makes the app easier to use for more people.

We will continue to work on further improvements. Turn on automatic updates to always use the latest version.
Content rating
Everyone
Learn more

App support

About the developer
Zilveren Kruis Zorgverzekeringen N.V.
feedbackapp@zilverenkruis.nl
Dellaertweg 1 2316 WZ Leiden Netherlands
+31 71 751 0051

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