MijnKPN

KPN

About this app

With the MijnKPN app, you can handle everything for your Mobile and Home subscriptions in one place, even when you're on the go. Already, 2.2 million customers are using it. Will you be next?

What you can do with the MijnKPN app:
• View your usage in 1 overview
• Share your MBs with your housemates
• View and download your invoices, or pay them instantly
• Change extra options, like bundles or channel packages

Also useful

• Update your personal information and subscriptions
• Improve your wifi with the Wifi Manager
• Track the status of your orders
• Ask questions to DOT, our digital assistant
• Explore attractive extras with KPN Voor Jou
• Enable Dark Mode for the app

How to use the MijnKPN app:
1. Download the app
2. Log in with your KPN ID or create a KPN ID account
3. Add your subscription(s) to your account

You can handle it all with the MijnKPN app. Fast, easy, and secure.

Also for small business customers:
With the MijnKPN app, you have access to your subscriptions for Mobile, Internet, TV, and Prepaid. If you are a KPN Small Business customer, you can use the app as well.

Your feedback for a better app:
Do you have any tips or ideas to improve our app? Share them with us in the reviews!

Ratings and reviews

Im trying to understand the motivation behind the ux on this app.. one month its 2 clicks for extra data bundle, next month is 6 for the same service. In addition is been very unstable lately with data failing to be fetched semi consistently in the evenings

This app is fairly good, however given the following issues I can't say I'm satisfied. - UI isn't wholly intuitive. - If payments of any bill are late this app will freeze. (logged in and out, uninstalled and reinstalled several times due to costumer service insisted in this irrespective of me saying that it had been done and it was no use) - Can't always see up-to-date information on regards of bills

English version will be helpful. also, more information into the app will be good to have.

What's new

We have redesigned the layout of our product pages for a fresh user experience. Good news for our internet customers: if you'll receive fiber at your address, it will now be displayed on the overview page. This way, you stay informed at all times with the app!