Berichtenbox

4.1
72.4K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The Message Box app can only be used in combination with the DigiD app. The DigiD app must be on the same device and you use the PIN of the DigD app to open the Message Box app.

With the app you have access to the inbox, archive and trash can of your Message Box on MyGovernment. You can read and move messages to the archive or trash. If a message has an attachment, you can forward it, save it or open it in another app. In the app you can see which new organizations have started using the Message Box and you can indicate whether these organizations are allowed to send mail digitally to you. Currently it is not yet possible to adjust your preferences for organizations that are already affiliated. You can log in to this on the website of mijn.overheid.nl.

DATA PROCESSING & PRIVACY

When you use the MyGovernment Message Box app, certain personal data is processed. When you log in, your BSN will be sent to MijnOverheid via DigiD. To show the data from your MyGovernment account in the Message Box app, a notification token, a user token and an encryption token are used.
By using the Message Box app, you agree to this processing, which is also subject to the provisions below.

• The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the MijnOverheid website (mijn.overheid.nl/privacy). Rules about the processing of personal data by MijnOverheid are included in the Decree
processing personal data generic digital infrastructure. Rules about the operation, security and reliability of MijnOverheid are
included in the GDI Facilities Regulation (mijn.overheid.nl/wet-en-reglement).
• MijnOverheid (part of Logius) has taken appropriate technical and organizational security measures against loss or unlawful
processing of the user's personal data.
• The Berichtenbox app complies with security measures that are comparable to the security measures of the MijnOverheid website.
The Message Box app also uses the security mechanisms of the operating system.
• The user is responsible for the security of his mobile device.
• For the Message Box app, updates can be downloaded and installed from the app store from time to time. These updates are intended to update the
Improve, expand or further develop Message Box app and may include bug fixes, advanced features,
new software modules or completely new versions. Without these updates, the Message Box app may or may not function properly.
• MijnOverheid (part of Logius) reserves the right to (temporarily) stop offering the Berichtenbox app in the app store or stopping the operation of the Berichtenbox app without stating reasons.
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.2
66.9K reviews
Hans vD
January 16, 2024
Complains that the DigiD app does not open. It is installed on my device. I removed both the berichtenbox and the DigiD app. Then reinstalled the berichten box and had that box (re)install my DigiD app and during installation activated it. Now suddenly everything is working fine. Maybe the problem was due to copying all my apps from my of pixel3 phone to my new pixel8 phone?
Did you find this helpful?
Rijksoverheid
January 16, 2024
Dear Hans, do you receive an error message when logging in to the Berichtenbox app? Try the following steps: close all your apps in the background, update the Berichtenbox app, turn off WiFi and turn on your mobile data. If you have any questions, you can contact the MijnOverheid helpdesk. ^KH | Webcare MijnOverheid
Bart Schuijt
February 7, 2024
Doesn't recognize the digid app installed while I have the latest version. Edit: it turned out that berichtenbox was up to date but DigiD was not. The app link within berichtenbox does not work (404). After updating the digid app berichtenbox worked again.
Did you find this helpful?
Rijksoverheid
February 7, 2024
Dear Bart, we are sorry to hear that the app does not work. Please check our website https://www.digid.nl/en/login-methods/digid-app or contact us on telephone number 088-1236555 so we can assist you. ^RE | Webcare DigiD
Jesus Rodriguez
March 6, 2024
terrible app. cannot download documents. everything is in dutch. i hate receicing important messages in an app like this
Did you find this helpful?
Rijksoverheid
March 6, 2024
We are sorry to hear that the app doesn't work properly. In order to provide you with the best possible service, it is best to contact the MijnOverheid helpdesk. Look for the possibilities at the contact page of MijnOverheid. ^JH | Webcare MijnOverheid

What's new

We verbeteren de Berichtenbox-app continu. In deze versie zijn problemen het inloggen verholpen.