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On Android 13, when trying to load a picture of a tracker barcode it show a message to grand access to load the image, however the permission needed can't be granted whatsoever. Feels like the app didn't specify the permission in the manifest. No notifications for arriving post, Bad communication about when a package is to be expected, app says today, website says 4-6 days.
25 people found this review helpful
PostNL Holding B.V.
April 26, 2023
Niet fijn natuurlijk. Wat de post betreft, kan je het beste je opnieuw af- en aanmelden voor Mijn Post, daarna krijg je de nieuwe post weer te zien. Zou je van het probleem met de tracker-streepjescode een screenshot kunnen sturen naar app@postnl.nl samen met je appversie en Androidversie? Dan kijken we met je mee.

Lain Iwakura
Same experience as some other users: wanted to get package from post office and not at home, "you need an account" (registration form is broken, btw), then "you need app", then "can't do it now, wait for indefinite time". In the end I won't be home and the package will go to the office anyway, just not my preferred location, so what the point?!
5 people found this review helpful
PostNL Holding B.V.
April 26, 2023
Bedankt voor je review. Voor klachten rondom de bezorging raad ik je aan contact op te nemen met de klantenservice. De contactopties vind je op postnl.nl/klantenservice.

Elena Savva
This app does not offer English as a language which is very inconvenient. PostNL is probably the worst delivery company I've experienced so far. Not delivering on the expected time or saying they missed you while not even coming to your house, then they send your package in a PostNL point that's not even close to where you live.
1 person found this review helpful