3.34K reviews
Content rating
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Screenshot image
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About this app

Ruter's mobile app lets you buy your ticket before you get on board. The app is valid on the Metro, buses, trams, ferries and trains in Oslo and Akershus.
RuterBillett requests access permission to the following functions:

- Read phone status and identity:
Used to protect your ticket from counterfeiting by linking it to your phone's unique ID. RuterBillett does not have access to make phone calls.

- Access precise location (GPS and network-based)
Used in connection with ticket purchases, so that RuterBillett can automatically suggest a ticket based on the zone in which you are located. You can still purchase a ticket even if the location function is turned off, but you must manually enter the stop or station from which the ticket will apply.

- Receive data from internet:
Used to facilitate communication with Ruter's ticketing system when purchasing and downloading tickets to your mobile.

- Receiving data from the internet:
Used when receiving error messages and information from Ruter's ticketing system.

- View network connections
Used during rapid receipt of error messages if the network goes down. This is to enable the customer to get fast notification and not to have to wait for an unnecessarily long time.

- Run from start-up/Autostart from start-up:
Used to send notifications when tickets and payment cards expire.

- Prevent the phone from sleeping
Used to safeguard communication between your phone and Ruter's ticketing system.

- Control of vibration function/vibrator:
Enables vibration on notifications.

- Read synchronisation settings:
Used to ensure that period tickets are updated automatically with a control code and today's picture.

- Use fingerprint hardware
To use fingerprint as an alternative to password.

- Read your contacts
Used when sending tickets to phone numbers stored in your contacts.

- Control near field communication
Used when reading the content of a travel card.

If you want to block access, you can do so from your phone using the "Settings" page.
Updated on
Jan 17, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted
3.34K reviews
December 13, 2022
Generally ok, but customer service apparently doesn't exist. Whenever I contacted them on any issue, not once I've received any answer.
Did you find this helpful?
Ruter As
December 19, 2022
Hi Nemanja, Sorry to hear your experience. Have you called our customer service centre with your problems? If not feel free to call us on 22057070. Kind regards Therese /Ruter AS
Tellef Åmdal
October 31, 2022
Buying tickets no longer works at all, Vipps or otherwise. EDIT: Apparently it is no longer possible to buy a 365 day period ticket anymore in this app. Customer support was completely unhelpful in finding out about this. Only solution was to use the terrible new Ruter app, so screw you developers at Ruter AS for forcing me to use the horrid new version of Ruter >:( "If it ain't broke don't fix it"
1 person found this review helpful
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Ruter As
October 30, 2022
Hi! We are sorry to hear that. Do you get any error message? I would recommend you to call our customer service so we can figure out why you can not buy any ticket in the app. Kind regards Mette/ Ruter As.
March 27, 2022
It needs a widget for departure times for your selected stops. So many years and still don't have such simple yet usefully functionality. Instead of opening the app and getting lost in the menu it should be accessible from the home screen. I remember having a widget providing this from an unofficial developer over 10 years ago! Their priorities is obviously wrong as they keep raising prices but never improve the customer experience. The busses is always so dirty I'm close to vomiting evrytim 🤢
11 people found this review helpful
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Ruter As
April 2, 2022
Sorry to hear that, but thanks for the feedback. Regards Kaja/Ruter AS

What's new

• General bug fixes and improvements.