Werner Klausen
It's a decent app except for 2 things, and those are important (therefore only 2 stars). 1) No notifications. My phone allows all notifications and all notifications on the app is on, but it still fails to give notifications. Got a fine due to the app not saying my period ticket had expired. 2) Sometime the route finder omits departures and options for traveling from A to B.
5 people found this review helpful
Ruter As
November 28, 2023
Hei Werner, det er varsler i appen på utløp av billett og betalingskort. Det stiller man inn på innstillingene i appen. Hvis man har slått det på og likevel ikke fått varsel, så kan det være fordi telefonen har filtrert vekk varslene om appen ikke åpnes så ofte. Hilsen Sara i Ruter
Marius Wiker Aasheim
Just an awful app. Forcibly updated the old, usable app into this horribly designed thing. The main functions are hidden, it aggressively asks to track you and it takes twice to three times as long to use as the old version. No idea why they forced the change, but they should really consider rolling it back, or at least offering the usable design as an alternative.
23 people found this review helpful
We greatly appreciate your honest feedback. Although the Ruter app is ready, it is not finished. Some features are just around the corner. Other improvements are planned in the long term. The new Ruter app is set up in a quite different way than many are used to from RuterReise, and we understand that much is new. Regards Carina / Ruter AS
Andrew
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Awful. Very awkward and unintuitive if you want to buy a ticket! Some time later: I've used the app for a month or so now, so I've gotten used to it, but there are massive problems. If you click on a station to find out departure times, you cannot use the same view to buy a ticket. You also have to know which zone you're in and travelling to, as that information is assumed knowledge! Next, if you want to see when a ferry is leaving next Sunday, it's not possible! Only good for regular commuters.
18 people found this review helpful