
Erlend S. Westgaard
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This app isn't just bad, it is unusable. On each android phone I have tried, the issue is the same. I try to fill in my name and the keyboard sticks. "E" becomes "EEee", etc. To work around it I have tried copy+paste, and that works for 1 sec, and I am asked to fill in my name again. I have been using the old Ruter Bilett app for years now, because it at least work. Update: I was able to make it work by first creating an account on ruter.no before logging in in the app.
13 people found this review helpful
Hi, sorry to hear that the app is not working for you. Have you tried deleting the app and reinstalling it? Regardless, I will pass the problem on to our developers. Iver/Ruter AS

Jacek Olender
When it works, on a normal day, it's quite good. But ruter doesn't care at all to update any diversions or platform changes in the system, so whenever there's an event you'll be left chasing buses or trams across half the city.
Ruter As
September 7, 2026
Thank you for your feedback. We’re sorry to hear about your experience with diversions and platform changes. We appreciate you bringing this to our attention and will pass your feedback on to the relevant team. Regards Therese /Ruter As

Adrian Spidle
if you don't know the stops you need to use Google maps to get directions and find out which mode to take to where - it could not access the credit card saved to my phone so I could not use it to pay, so in the end I used different apps to navigate and different people to pay