7.48K reviews
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About this app

The Air NZ app – your trusted travel companion – lets you:

• Take control of your flight bookings – change your seat, add a bag, manage your meals, and more.

• Check in online, from anywhere, and scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge.

• Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported.

• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.

• Receive notifications with key flight information – you'll never miss a beat.

• Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required.

• Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars.

• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.

• Access and use your digital Koru card when you have a Koru membership.

• Access quick links to book or change flights on the fly.

• Stay organised – add flight details to your calendar, and share them with others.

Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options.

By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.
Updated on
Dec 6, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
7.48K reviews
Duncan Tindall
November 7, 2022
Backward step. Old app with the widget was fantastic as everything immediately available, straight from the home screen. Now it's 3 clicks away, and whilst that may not sound much, when you are stood at the front at the gate needing to scan, or having boarded and there is a line of people getting wet behind you that's a big additional delay. I note the comments about the widget being in the development list, but shouldn't have replaced the old one until the functionality was there in upgrade.
7 people found this review helpful
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Air New Zealand
December 14, 2022
Kia ora Duncan, thank you for taking the time to leave a review. We have listened to your feedback and prioritised the widget - it is now available in the latest release. Please update your Air NZ app to start using the new widget - we hope you like the new look and feel. The Air NZ app team.
A Google user
May 1, 2019
UX could be better to make it easier to see flight details. As a frequent flyer I want to minimize the time it takes to see the most relevant info of my upcoming flight. Right now the app shows past and future flights. It's easy to get lost on flights while scrolling left/right. The app does not default to the next flight when opened. This caused me to mix up times on the same flight on different dates. A $100 error caused by small dates/text and a confusing interaction design.
15 people found this review helpful
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Michael Jones
November 12, 2022
The app was excellent up until the recent 2022 update. The flights are no longer listed in chronological order of departure - they seem to be listed in order of when the booking was made. This makes it incredibly frustrating if you're trying to change multiple flights on multiple dates under different bookings due to changing schedules. This probably isn't a huge problem for most people, but it seems like an oversight when the old system had flights listed chronologically for departure.
21 people found this review helpful
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What's new

We listened. This release includes the widget for your home screen - track your flights, check your Airpoints Dollars™ balance and gain quick access to your boarding pass or digital Airpoints™ card right from your home screen.
Other improvements in this release include:
* UI improvements for users that have Accessibility Enhancements turned on
* Improved offline mode