3.1
961 reviews
100K+
Downloads
Content rating
Everyone
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About this app

The GLOBUG app is a handy way to manage your GLOBUG prepay electricity account. The GLOBUG app allows you to view your account balance, Top-up your account with your Debit/Credit card or Internet Banking, see an estimate of how many days of power are remaining and to see how much you are spending on power; by day, week or month.
Updated on
Oct 3, 2021

Data safety

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3.1
961 reviews
Loseh Pailate
February 6, 2020
I experience the same problem all the time with this app. When power has disconnected and i top up. The option to reconnect is not available on the app, then I have to ring and cant do it on phone automatically it always takes me through to a representative. It's like the app is not keeping up. It is quite frustrating because I would prefer to just do things via the app as previously. Must say, haven't tried uninstalling and reinstalling again?! Would that maybe help?
19 people found this review helpful
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Disruptive Ink Tattoo
February 18, 2019
Not a user friendly app. Internet banking option font is so tiny can barely read the options. Notifications don't come through, keep getting disconnected because of it. Contact us page needs to be updated the number does not exist. You should have an option to write to you directly other than calling you as you have to have credit to call and wait in a queue that disconnects you at the end. I hope you actually listen to the reviews because you really need to update the app.
12 people found this review helpful
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Mua Luatua
December 7, 2021
Quite possibly the worst app I have come across - so much that if the rating was available I'd give it no stars. It is definitely not user-friendly and appears to have become much worse after the update. When trying to make a payment it always says one is already in progress and I have to wait at least an hour for this error to clear before processing. Overall, I think it much easier to top up using the website.
4 people found this review helpful
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