A+ app Easy to use, can quickly top up just before getting on a bus if I forgot to earlier, when I had a problem the support team answered quickly and effectively, makes topping up simple.
Buggy with poor support I use this app to get to work, and it will crash and not read on a regular basis. For a transit app, reliability has to be number one, and it is sadly lacking. Customer support in these incidents is completely absent. You just have uninstall and reinstall. Hopefully without missing the bus. Just stick with the snapper card. At least they work. And yes, I have messaged in the app for support. Multiple times. To no effect.
Current balance inaccurate 1. Needs a home screen that summarises all balances ie details about your current pass/passes and a 'cash' balance. 2. When you buy a pass it needs to CLEARLY show you on screen that the pass has been purchased/loaded. As theres no on screen confirmation message I didnt know the purchase had worked and I now have 2 $200 passes. Grrr Same thing with cash top up. You need to clearly show it was successful. 3. Using my snapper card against my semble enabled phone, the cash topups from 4 days ago not showing!
App won't read card App has now stopped reading my card altogether. It had been working up until now. I have messaged in app support but had no reply. I am also owed a $20 failed top up
Disappointing. I was really looking forward to using this app. I even went out to buy a new snapper with the plus on it so it would work. Upon topping up my new snapper it has charged my bank account but hasn't topped up my snapper card. I now have to go through a refund request process. I suggest that the snapper team should improve the app by only charging someone's account if the money has actually been put onto the snapper card. I would have really liked to have used this app and for it to have worked for me.
Vast improvement Would be good if you could register more than one credit/debit card.
Now you can instantly purchase and load a Wellington Cable Car pass to your Snapper!
Update also includes general performance improvements.
It is an application that displays the history of the riding public transport IC card reader, such as PASMO or Suica.
Top-up, collect & check your Leap Card balance with the Leap Top-up app