Great app; pity about the buses... This app is very good, and makes snapper usable. Top up on the fly and you can use your credit cards - which a lot of retailers won't accept. If only snapper had the power to get rid of trolley buses it might almost be pleasant taking the loser cruiser in Wellingtown!
Just won't work anymore Work absolutely fine for the first week I had the new app now it does not work at all will not pick up any snapper card I have uninstalled and reinstalled it twice still will not work at all very unhappy love having the old app very very handy please fix this one soon😢
No longer accepts my Sprat My Sprat has worked fine with the mobile app for the past year. Now with the latest update the app refuses to even try to top it up, says it's "incompatible"! It wasn't incompatible before!
No notification This app has always been handy. I assume one of its purpose is convenience. I wonder why users were not notified months before that some cards will no longer work when the next update happens and that they need to exchange their old cards for new ones... For an app whose goal is convinience, this is so inconvinient. One on app notification or email notification before the update would have suffice but no, they don't care about the users. Even after the update still no notification and give you just an error
Sad to see Sprat blocked It is really sad that you decided to just block Sprats from working with the otherwise great app. Funny story: the Sprat is the only Snapper that works with my phone since the new app was released. It fails to read any of the + cards. Oh well, will just have to go to the dairy I guess. I think you get all the details about my device from this post, but let me know if you don't.
Snapper on semble is hit and miss After 'topping up' of sprats was blocked, via this app, I decided to use Semble.. but I keep getting 'please try again', when I try to use it on the buses. sometimes it works, but mostly not. So I have stopped using the app for. Bring back sprat top up..please
Thank you to those who provided in-app feedback which has led to the changes in this release.
INCOMPATIBLE CARDS SETTINGS UPDATE
2.1 blocked some cards from completing a top-up or pass purchase .This change inconvenienced several handsets that had no issue with incompatible cards.
2.1.5 Enables incompatible cards from the in-app settings.
When using the app with a Semble SIM simply pull down the transaction history to refresh your balance and search for any pending items.”