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About this app

Use the My Southern Cross app for fast claiming on the go, for your virtual Member card and more.

With the app:
• Policyholders can make claims
• Members can request prior approval for healthcare services*
• View your benefit balances
• View and use your virtual Member card
• View the previous 12 months’ claims
• View and redeem member offers

To use the My Southern Cross app you need to be a Southern Cross health insurance member and be registered for My Southern Cross. * Except for members on the HealthEssentials plan.

By installing the My Southern Cross app you confirm to have read, understood and agreed to our Mobile App Terms of Use https://www.southerncross.co.nz/society/mobile-app-terms-of-use and our Privacy Statement https://www.southerncross.co.nz/society/mobile-app-privacy-statement. In particular, you agree and understand that your eligibility for any benefits you view or claims you make using the app are subject to your current policy terms and conditions.
Updated on
Jul 26, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

What's new

This release fixes an issue with users not being able to log into the app