The hardware gets 5 stars when controlled from the full size genie. But the app, it sucks. I constantly have problems with it. Setting up a simple pan TL, takes time, which it shouldn't. Is turns the genie mini the wrong way (or all the way around), app crashes, app freezing, etc. When I do finally get it to work, I finish one pan, then I have to quit the app to get it to connect to the mini again. If you switch screens on your phone while using the app, then try to go back to it. It won't work. You have to quit the app, then reconnect, then hit new time lapse, for it to show the right information. Using this app on a professional level? I don't recommend it, especially when you have clients around, it won't work. I rely on the full genie to control the three axis or two axis setup when clients are around. I have used both a Nexus 5 and 5x with the app, with the same results. Syrp needs to hire some better app developers.
I really wanted to like this gear and the app. After months and months of dealing with the constant app issues and failure to produce a reliable update that fixed the pan/tilt issues for android, I lost all my gear in an accident. After receiving an insurance payout I looked into replacing it all. The 'bundles' are the same price as buying all the items separately unlike almost any other company/offer around for buying a bunch of gear and when I inquired about a deal after all the months of trouble and my previous purchases of over $3K worth of gear I was told they could take 5% off a bundle. That's just rude and shows little consideration for all the trouble and disappointment I endured. Syrp do not value loyalty from their customers who put up with their slowness to develop products that work. The only reason I give more than one star is that they were usually good with communication. But that means little if they're not delivering on the products and show that they value customers.
This app is broken... I can't get it to work on my Mate 9 at all. I guess Android is too difficult for u guys to support.
Generally work ok with the mini but lacks the option to pause the timelapse.. :/
Why no offline setup? Why no manual mode?
The app always freezes before I can get anything to work. The furthest I have gotten is for my camera to take 1 shot before the app freezes. Also, constant problems updating the firmware. I have tried this app on several different Nexus devices and my Pixel XL. All of them have failed to get this thing to work.
We've been busy making the Genie Mini app better than ever, here's what's new in the latest update:
+ Linear distance can now be shown in imperial units. Go to the app settings to change to imperial or metric.
+ Permissions are now on-demand for those running Android 6+
+ Fix for app crashing for certain Samsung users on Android Kitkat.
+ Improved error screens now shown if a Genie Mini firmware update fails