The Warehouse - New Zealand

The Warehouse Group Limited

About this app

We do not ship internationally at present. We only ship to addresses within New Zealand.

Kia ora Aotearoa! This app helps smart shoppers make the most of The Warehouse - which is why you’re browsing it, eh? If you love visiting the Red Shed in person (we love having you!) then tap on our app and we’ll tell you which nearby stores have your desired products in stock. You can even use our app to scan for a product’s price on the spot, without having to walk it to a price scanner!

Wanna shop online? This app’s your way in. Browse and buy thousands of quality products at everyday low prices whenever you like, see our latest specials on the go, and save your favourites for later.

Ratings and reviews

super useful for keeping a wishlist and telling me if what i want is in stock (not always super correct, but I think that's a stock issue and not an app one) but also helps me find the things instore so I'm not wandering around aimlessly

Used to be really good but now takes ages to load. Also glitches out if you navigate away from the app and then go back to it, which is really inconvenient if you get a phone call or whatever. The new warehouse system is also really bad. Click and collect used to be quick and wonderfully convenient and since they changed the system there's always a huge wait. Things are shown as in stock in my local store on the app but aren't actually in stock resulting in a delay while things are shipped in.

The app was great until the latest update which means things aren't loading at all. lots of errors. I'm on android. (May 2019) Update - if you ever have an order problem through the app, don't bother calling the 0800 number to sort it. It's much faster to take action yourself. I ordered a number of items which were being sent to the wrong address, in two parcels, - I called the call centre as soon as it opened and was told the address had been updated to the correct one, but it was still sent to the wrong place a few days later. Now *I* have to collect the items because they couldn't be bothered doing it. Poor customer service. Really annoying because before this I had only one other bad experience with ordering online from them... they lost my items when I did Click and Collect.

What’s new

Miscellaneous improvements and bug fixes. If you have any feedback on the app, tap the App Feedback option on the Account tab, or tap the Contact Us button to reach our Customer Care team for any other support you require. Happy shopping!