I am using a Samsung J1 Ace and the update I downloaded yesterday has stopped the app from working. It is just frozen on the screen that shows how many minutes remaining and I can't swipe left or right to move to a different option or click on any of the menus. Fix would be appreciated!
The update is totally useless and I can't see how much data or call time I've used. When I logon to my account via my laptop it says I've used almost as much data in 3 days as I would normally use in the month. What is going on Vodafone?
This is absolutely useless. Not only did they take my money for a top up to have it then mysteriously dissappear. But they couldn't do anything about it, the whole company shuts down because of an app failure. This is a joke, vodafone is a joke of a company and a shame on New Zealand businesses. Switching to Spark TONIGHT!
Was good for 4 months but Now you guys must have hired the same idiots that ruined the 2degrees app. You had better fix this fast. App doesn't do anything and customer service act like I'm only one of 2 customers affected#!@!$#/!
Like most people commenting here - my app is now NOT showing my account summary. I usually check my account regularly to ensure I don't use too much and get extra charges. I can't do that now! I have emailed Vodafone twice now about this just to be told they are working on it!
Oh Vodafone, how I use to praise how wonderful you were! Now such a disappointment, big corporate company with one agenda; let's take everyone's money & get our IT team to release a useless app! Been so faithful since the beginning, but now I have doubts. What happened to being there for your customers???
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