When I try to buy more data or look at plans the message "Sorry we can't load this data at this time, please try again later" comes up even when I try again later. So basically your app is stopping me from giving you money. And I have no data.
Was working fine until recently. Now i cant view my bill or pay it . I hope i dont get a late fee since the app seems to be having issues with all of us. Im glad its not just me. Tue 13 June - Glad to see that it has been fixed! :) I'm happy now.
like previous user. cannot use my add-on and contacted the support centre. didn't even give me my reference2 number. and Noone contact me in 3days. going on the website is not the solution. btw I works on my old Samsung s5. only can't use it on my new Samsung s8plus. get it fixed please. your app is suppose to make life convenient not more difficult. Just tried what you suggested. My Add-on still doesn't work.
It's a bit complicated but I will find my way around just getting use to Vodafone it's just every thing has changed now. But you guys have some awesome deals loving it. xox
Generally a good app for managing the accounts for the phones in the family. Recently started having problems when topping up pre-pay phones. It does not show me the credit card I have saved from the website, and instead requires me to save a new credit card - at this point I just close it and go to the website :(
To be honest my experience has gone backwards. I use it to check my data usage wireless rbi, where I normally would a usage graph I now see no benefits or such and now have to drill down 3 more layers to get usage?? I think it's time Vodafone developed an app specifically for rbi rather than trying to make it work for mobiles an rbi. It's a real pain and slow.
So, we’ve been listening to Harry Styles’ new single while we work. Guess some things are better as a group effort. Which is why we’ve been working together to keep the app singing along as smoothly as possible for you.
Mobil Vodafone is the easiest way to control your account anytime, anywhere.