In Android version, the back button doesn't work. I am not using iOS . I have back button in my smart phone so it should work as before. The app adds 0 transaction Everytime when I access the app. There is a security settings for mobile alert when I access my account but I don't want to see in the transaction list. There is no quick contact for call center phone number. When you select a pre registered account for example council account, it won't show you the account number. You guys really need to try ANZ app and keep improving Westpac app
Sorry to say that this app does not compare to the ANZ app. I had to change banks and was sad to say goodbye to the ease and reliability of ANZ app! I have to wait over a month for my phone number/account to be verified to be able to make simple overseas payments and cannot transfer funds between my own accounts through the app. I really do hope it gets better!
KV - New Westpac Customer Coming from ANZ this app is very average. Clunky, and everything is slow, not just processing but also the amount of screens you need to go through to get anything done. PLEASE CHECK OUT THE ANZ APP AND SIMPLIFY YOUR APP LIKE ANZ. IF I WASN'T LOCKED IN TO A MORTGAGE IT WOULD BE ENOUGH FOR ME TO CHANGE BANKS. NOT HAPPY!!!
Disappointed I'm sorry but this app is absolutely bullshit!!! It gives me false transactions and says transactions come out of my account when they were the day before. It also says random transactions are being made via my bank card when I haven't used it. This needs to be fixed asap so I can give a better review.
Have had no issue until I went to upgrade from pin log in to fingerprint log and Web site told me it's only available for Apple phone. Well I'm Samsung Galaxy S7 and a little unfair. I can use fingerprint on my Anz and Bnz. Please upgrade.
Does most of what I want. No real glitches. Only suggestion would be adding the option of fingerprint access to the app rather than using a pin. BNZ just added it to their app and it makes accessing it really safe, fast and secure. Also, has gotten slow loading lately as well.
A number of changes to address customer feedback.
The official Westpac Mobile Banking app for personal and business customers.
Westpac Mobile Payway lets your business accept card payments on the go.
The official Westpac Online Investing mobile app. Trade ASX shares on the go.
ANZ Transactive – Mobile: Corporate cash and trade management on the go