ParkMate (NZ)

TNS Payments Platforms Australia

About this app

Do more with ParkMate

Parking woes? Say no more. ParkMate is here to help you find a car park, get directions, and pay for your parking, every time you need to park. Choose from over 400 car parks across New Zealand.

How ParkMate helps you:

· Convenient – search for car parks close to your destination to save time.
· Cost effective – no need to guess your time, simply use the Start-Stop option when you park and end your Active session when you are finished. You can also Extend your session from the app if you’re using a prepaid option.
· Reminders – set up reminders to notify you that you have a session running or if it’s about to expire.
· Favourites – if you park in the same car park often, you can set up a specific car park or session as a favourite and start a parking session each day with only three touches.
· Bundles and Promotions – save on parking all over New Zealand with promo codes and bundle purchases.
· Ticketless - no need to display anything on your dashboard. It’s all monitored digitally.
· Transaction history – keep track of when and where you have parked and get receipts resent through the Transaction History section in the main menu.
· Contactless – to help keep you safe.

ParkMate also caters to businesses:

· Fleet Parking – we provide a simple, centralised platform to manage your fleets parking needs
· Staff Parking - we can set your car park up for only your staff to use, pre-book and view occupancy before they arrive.
· Customer Parking - providing parking for your customers is a breeze with ParkMate’s Customer parking solutions
· Marketing - you can take advantage of our marketing tools and have customised messaging to your users via EDM, splash screens, push notifications or text.

ParkMate. Do more.

Visit www.parkmate.co.nz for more information.

Ratings and reviews

The parking transaction on the app went through, but the receipt wasn't emailed until half an hour later. Whithin that time, the parking warden fined me. Now I am trying to appeal the charge and get the receipt from that transaction and again, the email would not come. Please fix the glitch. I don't want to have to prove that I paid every time I park at Whilson.

The app is simple enough to use however the minimum top up is a joke you have to have a minimum of $2.70 credit to go casual parking. I casual parked today and got charged 0.81¢ which was fine but a few minutes later I parked on the opposite side of the street for a similar amount of time as the first only to be charged $2.70 yes I ended it manually. It does not make sense!! both on casual parking,both parks on opposite sides of the street from each other yet a huge difference in charges!

For casual parking app doesn't say what the unit is e.g. is $5 per hour? half hour? This makes it VERY misleading. Also if you have selected a pre-paid session e.g. overnight, it lets you extend the session, but not with casual (if you're only going to be 1hr over the overnight session you don't want to be forced to buy an early bird session for the whole next day). This means waiting & waking up for 6am just to start a casual session manually the very minute the other one expires.

What’s new

• Multi-passes are now Prepaid Bundles. Same passes, same prices, clearer name.
• Low wallet balance is handled better: a clear prompt to top up or switch payment method, and an automatic switch to your saved card when the wallet is nearly empty.
• Fixes and clearer fee wording across parking, receipts and site details.