Groupe Mutuel
4.2star
9.12K reviews
100K+
Downloads
Everyone
info
About this app
From your mobile application, manage your health insurance easily, wherever and whenever you want.
Medical invoices
- 🚀 Scan and send your invoices instantly, in just two minutes!
- 📈 Track your deductible and co-insurance status in real time
Contracts and Documents
- 📥 Find all your documents and reimbursements in one place
- 📝 Update your contracts and personal details yourself
- 🎫 Thanks to the application, keep your insurance card close to hand
- ☎️ Find the telemedicine number for your insurance model
Digital services
- 👩⚕️ Take control of your healthcare journey with Compassana, your new health partner
- 🔍 Check your symptoms with Ada, artificial intelligence at the service of your health
Download the application now to discover and take full advantage of all the digital features and services available!
Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.)
- Write to us: customer.area@groupemutuel.ch
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html
Medical invoices
- 🚀 Scan and send your invoices instantly, in just two minutes!
- 📈 Track your deductible and co-insurance status in real time
Contracts and Documents
- 📥 Find all your documents and reimbursements in one place
- 📝 Update your contracts and personal details yourself
- 🎫 Thanks to the application, keep your insurance card close to hand
- ☎️ Find the telemedicine number for your insurance model
Digital services
- 👩⚕️ Take control of your healthcare journey with Compassana, your new health partner
- 🔍 Check your symptoms with Ada, artificial intelligence at the service of your health
Download the application now to discover and take full advantage of all the digital features and services available!
Do you have any questions?
- Call the Customer Area hotline on 058 058 71 71, Monday to Friday, from 08.00 to 18.00 (8 cts./ min.)
- Write to us: customer.area@groupemutuel.ch
- FAQ - https://www.groupemutuel.ch/en/private-customers/our-services/customer-area/faq-espace-client.html
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.2
8.91K reviews
Radu Stefan Popescu
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- Show review history
May 3, 2025
Latest version crashes all the time. I can send 1 document and then locks. I tried clearing cache, reinstall, nothing.
Groupe Mutuel Services SA
May 25, 2020
Thank you for your feedback on our mobile application. If you have any difficulties, do not hesitate to contact our hotline at 058 758 71 71 71. They will be happy to assist you during the registration process.
Best regards,
Michael Muller
- Flag inappropriate
February 16, 2025
I was using this app as a replacement for all paper based interaction with the company. However, the app does not provide a comprehensive view of outstanding bills (late bills are excluded of the default view). As a result I missed paying them and got subject to excessive late fees.
Groupe Mutuel Services SA
March 5, 2025
Thank you for your feedback. We are looking for a solution for your described problem. In order to analyze the situation in detail, we need more information. Please contact our support at 058 758 71 71. We will be happy to assist you.
Best regards,
Maria Grazia Checchi
- Flag inappropriate
June 24, 2024
Fast, pretty comprehensive, accurate and easy to use. Should be possible to make changes with contracts, conditions or users directly in the app, with an easy-to-fill request form. I wanted to have my son complementary insurance moved to his GM account and apparently is not possible in the app, I need to send a letter where I don't know what to write, and is annoying.
1 person found this review helpful
Groupe Mutuel Services SA
June 24, 2024
Hello and thank you for your feedback. Please contact our technical support on 058 758 71 71 so that we can forward your suggestions for improvement to the appropriate department.
Best regards,
What’s new
Thank you for using the Groupe Mutuel Customer area.
This update fixes some bugs.
We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.
Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.
This update fixes some bugs.
We regularly modify your Customer Area in an effort to continuously improve it. To make sure you don't miss anything, please activate the updates.
Like the application ? Rate it ! Thanks to your comments, our application is constantly evolving.
App support
About the developer
Groupe Mutuel Services SA
Espace.client@groupemutuel.ch
Rue des Cèdres 5
1919 Martigny Groupe Mutuel
Switzerland
+41 79 543 23 57
