Update makes it useless Don't ask me to contact customer service unless you're going to reverse it. You have to turn on location services to use your Sphero now. What a load crap! I have limited data and as a previous reviewer pointed out, every app likes to phone home collecting data and draining my battery. This USED to be my dog's favorite toy. Now its useless to me.
The update now requires GPS to use. Data and power drain with update! Don't want to turn on your GPS? Too bad. It will not function without it. It is now useless to me. Turn on location services and every data mining app on your phone gets access, too. Hogging up power and my limited data. I'm guessing when they make it useless and require more power I won't get a refund. I've had mine for years and now its going in the trash. What good would contacting customer service do? Are they going reverse an update so that it won't use data?
Eats mobile data Before the updates, this was great but now I have to use my mobile data or WiFi to use it. This severely limits how I use my sphero as I either have to be in my house or throw away all my money to use on the go. Even if you use just Bluetooth and location the connection seems a lot more unreliable.
Absolute waste It says in the booklet 'double tap to wake sphero. So i double tap it. It blinks red twice then does nothing. The next instruction said it would blink 3 unique colours . it didnt do anything. I had bluetooth and location on. It wont connect.
Used to connect on my old phone but now I have changed it refuses to connect to anything. My phone can see it and has paired with it but the app still won't connect my sphero just sits there flashing different colours.
Somewhat buggy on Android The app often resets my spheros name and level progression. The stats screen is completely broken, doesn't record distance and all the levels stuck on 0. The last few tricks say they are earned in supply drops but I only find cores and I don't like having to stop and wait to change colors. I loved Brent Spiner though, he made it enjoyable for me when he wasn't telling me to bash my shero around or shake the crap out of it. . .the crazy nut.
• Added SPRK+ support for BLE enabled mobile devices.
• Fixed connectivity issues on devices with Android OS versions 4.4, 6, and 7
• Fixed several bugs around saving progress through the app
• Fixed issue where Boost was not working properly on all devices
• Bug fixes and improvements
Sphero sees and responds to the world around it using your phone as eyes/brain