
Sherry Moore
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It is very easy to message the office for routine requests to approve refills for meds. It is easier than calling, being put on hold, leaving a message to speak with the medical assistant about a concern or question, then waiting for that return call. If you miss the return call, you have to start all over. The message system seems more efficient.
8 people found this review helpful

Zachary Bell
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Excellent app. Well written, great UI, and it lets me easily contact my doctor and his staff at any time. One suggested improvement: Please add the ability to autofill my login info with a password manager such as LastPass or DashLane. It's frustrating trying to juggle between multiple apps to try to find passwords, only to have me have to restart the process because I've been kicked out of the app again for "my security."
241 people found this review helpful
Texas Health MyChart
February 9, 2021
Zach - Thank you very much for your 5-star review! We are thrilled you are enjoying the app. Were you able to setup one of the biometric options such as your fingerprint/facial recognition or a passcode for easier login?

Heidi Bullock
Whatever recent update was done now makes the app unusable. I only get the option to "Sign Up" or "Click here to login with your Texas Health account", which prompts me to login via a browser (defeating the whole purpose of getting the app). I called the help phone number and they essentially said "yup, guess you don't need the app then"
7 people found this review helpful