14 reviews
Content rating
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About this app


Quick Care Online connects patients with a board-certified pediatrician, adult physician or advanced practice provider for minor medical conditions through video on a compatible mobile phone, tablet or computer.

Quick Care Online is currently available to:

• Akron Children’s Hospital employees and their dependents that are insured through
one of Akron Children’s Medical Mutual of Ohio health plans
• Children and adults in the state of Ohio with common minor complaints

Those under age 18 will be seen by Akron Children’s Hospital pediatric physicians and advanced practice providers from 8 a.m. to 10 p.m. (EST) 7 days a week, 365 days a year. Those who are age 18 and older will be seen by Teladoc physicians 24/7/365.

Through Quick Care Online, our health care providers can diagnose, recommend treatment and prescribe medication online, if medically necessary, for many minor health issues, including:

• Allergies
• Burns (minor/sunburn)
• Cough, cold, congestion, and flu symptoms (mild)
• Cuts (minor)
• Sore throat
• Skin rashes or infection
• Eye redness, itching, or drainage
• Insect bites/stings
• Vomiting (mild)
• Diarrhea (mild)
• Sinus problems
• Fever (mild and patient must be > 3 months of age)
o If during your visit the medical provider determines an in-person exam or higher
level of care is needed, you will be referred for additional testing and/or treatment.


Request a consult: Download and open the Akron Children’s Quick Care Online app. Create your account, provide a brief medical history, request a virtual consult, and submit payment information for the online health consult.

Talk to a provider: Within minutes, a board-certified health care provider will review your medical history and connect with you on your mobile phone, mobile device or compatible computer. Teladoc consults have no time limit; you can speak to the provider for as long as you’d like.

Pick up a prescription: The provider will discuss the medical issue with you, answer your questions and recommend next steps. If medically necessary, a prescription can be submitted to a local pharmacy of your choice.

The Quick Care Online app allows subscribers to:

• Authenticate your Akron Children’s Quick Care Online account.
• Talk to a board-certified health care provider from anywhere.
• Create and update your medical history.
• Update your personal, contact, login and billing information.

For more information, visit www.akronchildrens.org/quickcareonline.
Updated on
Nov 9, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

13 reviews
Natalie Borowski
November 26, 2023
Says I need to update, but it won't update. Can't use it anymore. When I used it before it was ok, but kind of annoying to enter information.
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A Google user
January 16, 2020
I can't enter appropriate info for date of birth. Very annoying and not worth the inconvenience.
2 people found this review helpful
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November 23, 2023
Says I need to update over and over even though I did. Won't open. Useless.
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What's new

Enhancements and bug fixes